180bfj20det Member 14 Member For: 17y 4m 16d Gender: Male Location: Gold Coast Posted 26/11/15 10:45 AM Share Posted 26/11/15 10:45 AM (edited) Bought a turbo from what I thought was a reputable company. Now I realise this forum is actually full of complaints from this company. How embarrassing.Asked company for turbo cartridge number. Refused to give (idiot me ordered anyway).Told was "in stock and ready to go". Took one week to arrive.Arrived today with damage as shown.No apologies from company who sent itThey refuse to pay for me to send it back to get a replacement.When I unpacked the turbo (there was considerable packing), as there was no damage to the packaging, and turbo damage appears to be due to localised high impact force, I am certain the turbo was damaged before it was packed and therefore the person who sent it knew it was damaged.1) Where can I get reputable cartridge replacement?2) What is the proper garrett core cartridge number? Edited 26/11/15 10:46 AM by 180bfj20det Link to comment Share on other sites More sharing options...
JVK Silver Donating Members 751 Member For: 18y 11m 13d Gender: Male Location: North West Hot Hell,VIC Posted 26/11/15 06:59 PM Share Posted 26/11/15 06:59 PM Fins still look allright.You could still use that turbo core without any problems as long as it spins freely.Whom did you buy it from ? PM me if you want. Link to comment Share on other sites More sharing options...
180bfj20det Member 14 Member For: 17y 4m 16d Gender: Male Location: Gold Coast Posted 26/11/15 08:26 PM Author Share Posted 26/11/15 08:26 PM Id rather not use it. Who knows what other surprise Id get down the line.I have PMd you. Link to comment Share on other sites More sharing options...
BenDoCo I'm getten too old for this s**t Bronze Donating Members 4,509 Member For: 11y 7m 24d Gender: Male Location: A big bridge over a river in South Australia Posted 26/11/15 11:29 PM Share Posted 26/11/15 11:29 PM That sux sooo much mate... sorry that you're going through thisI understand and agree with your concern about using it so if the supplier wont do anything, hit yp Fair TradingOh and take pics of 'everything' for records Link to comment Share on other sites More sharing options...
arronm Dropping a turd Gold Donating Members 9,520 Member For: 17y 1m 4d Gender: Male Location: Perth Posted 26/11/15 11:32 PM Share Posted 26/11/15 11:32 PM (edited) Edited 26/11/15 11:32 PM by arronm 1 Link to comment Share on other sites More sharing options...
k31th less WHY; more WOT Site Developer 29,004 Member For: 16y 7m 21d Gender: Male Location: Melbourne Posted 26/11/15 11:35 PM Share Posted 26/11/15 11:35 PM name and shame, for sure.send it back and get a replacement at minimum. Ideally send it back and get a refund and buy from a reputable place.If it has broken the seal around the edge of where the housing mounts, you DEFINITELY don't want to use it. lBut I wouldn't be taking the chance no matter what and sending it back With regard to your serial number question.Most of then they are near the oil connectors on the CHRA. Link to comment Share on other sites More sharing options...
MattyP MattyP Cruise Control 6,317 Member For: 12y 6m 27d Gender: Male Location: Central Coast Posted 27/11/15 01:12 AM Share Posted 27/11/15 01:12 AM Name and shame Who was it?? Link to comment Share on other sites More sharing options...
JETURBO ...JD TUNING ADELAIDE... Gold Donating Members 23,708 Member For: 16y 6m Gender: Male Location: Adelaide Posted 27/11/15 02:10 AM Share Posted 27/11/15 02:10 AM Sounds a bit pinger to me 1 Link to comment Share on other sites More sharing options...
MattyP MattyP Cruise Control 6,317 Member For: 12y 6m 27d Gender: Male Location: Central Coast Posted 27/11/15 02:31 AM Share Posted 27/11/15 02:31 AM I didnt know the ping sold turbo cores Link to comment Share on other sites More sharing options...
JETURBO ...JD TUNING ADELAIDE... Gold Donating Members 23,708 Member For: 16y 6m Gender: Male Location: Adelaide Posted 27/11/15 02:36 AM Share Posted 27/11/15 02:36 AM Would sell ice to an eskimo Link to comment Share on other sites More sharing options...
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