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Advice Required.


common47

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  • Member For: 14y 28d

Hi all,

I will try and keep this short, and I will also not be naming the business I took my car to.

December last year I took my XR6T to get hubs/bearings put into the rear of my car (I sourced the parts), I get my car back and am told there is a knocking sound in the rear - this sound wasn't there before I took it to them. Was told the tailshaft may need replacing, but the car is fine to drive. I took my car for a drive some 80km round trip to test my car - seemed fine except for the knocking when slowing. Went to get new rear tyres put on that day at Jax (naming them as they have always done a brilliant job) - but they wouldn't touch my car as previous company doing hubs/bearings didn't do all the bolts up correctly into the rear arm of the car for the wheels, about 4 of them hanging on by a few threads ( I took photos)

After having the bolts done up proper at the first company, I drove to NSW the following day doing some 1000km round trip - car knocking all the while when slowing or changing gear (manual)

When I got back I got the tailshaft fixed but was told the knock sound may still be there (umm?) even though they said that was causing the knock. So I got it done (free) and knock was still present.

I was then told I needed my Diff rebuilt - $3000 - So I went ahead and got that done as apparently they couldn't source a second-hand diff from anywhere.

Cut to today - Over the last 5 months my car has been back to this mechanic for them to fix my car up proper. They have now had my car a total of 6 weeks straight - bar the two hours I had it Wednesday before another issue popped up

This is what happened during that time/been replaced overall:

Replaced tailshaft - knocking still there. Was told it was handbrake spring - adjusted; knocking in rear still. I told them it must be the diff. They said no, even tried to blame my "driving style".

Finally told them to just keep the damn thing and sort it out, so in the six weeks: Handbrake shoe, Diff Hat, axles, brakes, handbrake spring, Diff mount, control arms - and various other things. Just trying to eliminate this knocking - which they finally did, but then another problem popped up during my 2 hours of having it back.

Turning left or right could hear a scrape, went back to them, they popped the rear wheels off and the hubs/bearings I sourced and they installed were chipped on the left side and the scraping was the sound of metal on metal - they hadn't adjusted something correctly.

What I am wanting advice on, is I am still paying the 3K off all the other work they have done free of charge (so they should) - but personally I feel I shouldn't even have to pay the 3k now given the amount of stress and inconvenience this has caused over 5 months. Have hardly had my vehicle.

Does anyone think I have grounds for anything here?

I'll add this

Tl;Dr : mechanic charged me 3k for diff rebuild - Caused other problems on vehicle - knocking in rear - Replaced nearly all parts (Free) under car to eliminate knocking - success - Caused other problem - Now had to replace Hub/bearing that hadn't even done 2000km due to scraping when turning. - Feel I shouldn't have to even pay the 3K.

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  • Member For: 14y 28d

Yeah I don't feel I should have to even pay the 3k for the diff rebuild since they have screwed me around so much.

I got the car back today and took it for a drive, seems okay now. But am still feeling that is beside the point.

I will name them if I am allowed to, I saw the sticky about slander and wasn't sure if I were allowed to or not.

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  • Member For: 14y 28d

I was told my Ford a few years back that I may need to get the centre mount looked at at some point, but it wasn't urgent.

When I took it to this mechanic to do the aforementioned rear hubs/bearings it was then they said I needed to have the diff re-built after the car started making a knocking sound which the bloke orignally said "Your tail shaft needs replacing, is causing the knock, but the knocking sound might still be there even after you get that replaced"

Then it was "Might be able to find a second hand diff for you for around $1000-1500". They found a diff, but it wouldn't fit, then told me they couldn't get a second hand one, followed by "It will need to be rebuilt" 3k

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  • I'm getten too old for this s**t
  • Bronze Donating Members
  • Member For: 11y 10m 14d
  • Gender: Male
  • Location: A big bridge over a river in South Australia

Loik up the meaning of the word 'slander'.

It ain't slander if it's true

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  • Too heavy needs boost
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  • Member For: 11y 6m 15d
  • Gender: Male
  • Location: Adelaide

Midas?

Why would you go to them.

3000k for a rebuild diff. Trutrack is only like $1100 I think.

If you have to pay the cash in the end drop a massive burnout when you leave and if the diff blows should be under the warranty. Lol

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  • Member For: 14y 28d

I went there because I was able to use Certagy or whatever the hell it was. So I could pay it off. I regret going there bar being able to pay it off.

But as said a few times now, with all the sh*t they have made me go through and I have hardly had a car this year due to taking it to them each month and leaving it there for a few days each time, then this whole 6 week period, I feel I shouldn't even have to pay the 3k. I spoke to fair trading also.

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  • Member For: 18y 8m 25d
  • Gender: Male
  • Location: @ my laptop

if a diff needed a new centre and gear set, I imagine it could start to get close to 3k if it's a sedan, a burnout leaving their premises would void a warranty

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