PTR_NITRO_FG Donating Members 3,214 Member For: 11y 5m 27d Gender: Male Location: NOR Perth Posted 11/11/14 09:21 AM Share Posted 11/11/14 09:21 AM Man...that sucks a big one! I hate to say it but..........ok I wont say it lolBad timing I guess mate.....I had a funny feeling about the whole warranty thing? But if it is a genuine full fledge new car warranty....then Ford can get stuffed...cause pretty sure I read about a couple guys getting new gearboxes under warranty? Or maybe that is only for the first owner or something....Anyways....all the best with trying to sort it out!If they still don't play ball....you could go 2 ways about it....buy a low km second hand unit from the wreckers and MAKE SURE YOU BUY A PWR TRANS COOLER (or the Air to Oil trans cooler)Or use this as an excuse to go the whole hog....billet input shaft, full rebuild, etc and then whack a big precision turbo and go for 500rwkw! hahahhaa Good luck mate....hope the desired outcome happens for you Link to comment Share on other sites More sharing options...
grimie16 Member 45 Member For: 10y 3m 8d Gender: Male Location: ACT Posted 13/11/14 10:00 PM Share Posted 13/11/14 10:00 PM Bad luck mate! Making me want to get a PWR cooler now, Defiantly not a good first experience. 1 Link to comment Share on other sites More sharing options...
TomT Spooling Member Donating Members 961 Member For: 12y 11m 15d Gender: Male Location: Blue Mountains, NSW Posted 14/11/14 08:45 AM Share Posted 14/11/14 08:45 AM (edited) That's rubbish. Plenty of people have had the gearbox replaced under warranty due to milkshake.Mine was replaced under warranty at 9000km and I had all the normal mods and 300+ rwkw.It's a common issue.Definitely dispute it. Edited 14/11/14 08:45 AM by TomT Link to comment Share on other sites More sharing options...
MattyP MattyP Cruise Control 6,317 Member For: 12y 6m 17d Gender: Male Location: Central Coast Posted 14/11/14 08:47 AM Share Posted 14/11/14 08:47 AM Is it manufacturers warranty or third party? Link to comment Share on other sites More sharing options...
xr6tForMe Donating Members 260 Member For: 11y 4m 23d Gender: Male Posted 14/11/14 10:23 AM Share Posted 14/11/14 10:23 AM I suspect the part about not covering "consequential" damage would be intended to cover a situation where for example your handbrake fails and the car rolls into something else and damage it.I think repairing the hand brake would be the extended warranty, but other repairs should be covered by car insurance.It makes no sense to me that you have a warranty for mechanical parts, but the dodge fixing the gearbox. Link to comment Share on other sites More sharing options...
xr6tForMe Donating Members 260 Member For: 11y 4m 23d Gender: Male Posted 14/11/14 10:01 PM Share Posted 14/11/14 10:01 PM Have a look at what this says about consequential damagehttps://www.google.com/url?sa=t&source=web&rct=j&ei=OnpmVIm_BOK1mgXVg4CADg&url=http://www.consumerlaw.gov.au/content/the_acl/downloads/consumer_guarantees_guide.rtf&ved=0CBwQFjAA&usg=AFQjCNFlvekHOuHR4mYpFEJxJ-piDwlOsg 1 Link to comment Share on other sites More sharing options...
Whooby Member 35 Member For: 10y 11m 23d Gender: Male Location: Nomad Posted 16/11/14 11:45 PM Author Share Posted 16/11/14 11:45 PM (edited) The warranty is a 3rd party one sold through the dealership on pre-owned cars.The warranty exclusion they're using is "Any consequential loss, damage or liability incurred as a result of a mechanical failure (including personal liability)" They will cover the heat exchanger as it failed, Not the g'box because it failed because of the heat exchanger ie. consequential damage. Which to me is BS.Ford Aust. denied an act of good faith and assist with the cost of the box as the car isn't covered by any warranty they say. The service guy called them on my behalf, I have no idea what he said to them. They haven't asked me for any info/history (Including Mentioned the g'box 'weirdness' at both services (Feb 14, Sept 14) service invoice says it's normal behavior). I mentioned I wanted their official word in writing (legal advice) I haven't heard from them in a couple of days now.The pre-owned guys back dated the warranty so the level of warranty I wanted could apply, It says it started 6 months before I bought the car. So the sales guys dodgied up the warranty to get the sale. In two minds about whether or not I tell the warranty company it was back dated. This would do 2 things, Void the warranty with them & the start the battle of me trying to get my money back for the warranty & also the repair costs. Dealership is in administration/receivership so I'm looking a bit FUBAR on all front.sThe cost of the g'box repair will be from $6k-$8k. I'm hoping the megatronic unit isn't rooted, because that's up to $2k by itself. An independent g'box shop said they do the work for $6-$6.5k which includes a trans cooler bypassing the heat exchanger bullsh*te.I'm going to do my best to make sure I don't have to pay for this from my pocket but it's looking more and more unlikely. I certainly won't be getting ford to change the box, I'll be taking to a place that knows what they're doing.......Sooner it's fixed mean the sooner I can sell it and leave ford ownership behind me. Edited 16/11/14 11:46 PM by Whooby Link to comment Share on other sites More sharing options...
Buf-Phoon loitering with intent Lifetime Members 13,318 Member For: 21y 3m 2d Gender: Male Location: Zombie Birdhouse Posted 16/11/14 11:51 PM Share Posted 16/11/14 11:51 PM Start investigating this just in case..buy a low km second hand unit from the wreckers and MAKE SURE YOU BUY A PWR TRANS COOLER (or the Air to Oil trans cooler) Link to comment Share on other sites More sharing options...
xr6tForMe Donating Members 260 Member For: 11y 4m 23d Gender: Male Posted 17/11/14 12:40 AM Share Posted 17/11/14 12:40 AM So if the oil pump fails, they will replace it, but not the rest of the broken engine?No way! There is no way it works like thatRead the document I linked to. Link to comment Share on other sites More sharing options...
Whooby Member 35 Member For: 10y 11m 23d Gender: Male Location: Nomad Posted 17/11/14 01:19 AM Author Share Posted 17/11/14 01:19 AM I can't fit an aftermarket transcooler because that would breach the 'warranty', according to the warranty book. Ford service guy even recommended it. What does that tell you about the stock setup.......It all seems very BS. I think they're hoping I'd just accept it and pay the bill myself.I've had a good read, thanks for that mate. I'll do some quoting in the letter I write them. Some legal letter head would look nice on it too.Warranty company will no longer talk to me, everything has to be in writing now. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now