crazyxa Member 84 Member For: 17y 8m 9d Posted 04/12/14 11:27 AM Share Posted 04/12/14 11:27 AM (edited) Seems to work for Fraud / Ford and this warranty company who is ripping this bloke a new one. For how many years now has Fraud persisted with this one part known to fail? Ask yourself how many people have been caught out just outside of warranty and then forked out 8k plus for a gearbox.Sorry but righteous Ford is not. Apathy for the consumer is order of the day. Edited 04/12/14 11:31 AM by crazyxa Link to comment Share on other sites More sharing options...
xr6tForMe Donating Members 260 Member For: 11y 4m 23d Gender: Male Posted 04/12/14 12:17 PM Share Posted 04/12/14 12:17 PM While I am 100% for this being fixed without the OP paying anything, giving advice that may end with the OP having a criminal record is just plain dumb!Here is what I think. Get good legal advice.Prepare all the details sorted out before seeing the lawyer-get all paperwork in order-write down all dates/times conversations, who they were with, what each person saidThis will minimise the (expensive) time with the lawyer sorting out what is going on, so they can give you advice.Make notes about the known problems with the coolers, and what has been done in (and out?) of warranty for people.As far as I can tell there are several issues to discuss1. You have a warranty and it should be fixed under that2. There is a known issue with the coolers, that is Fords responsibilityThis will cost you something, but should give you a good plan of what do do next.It is not clear to me: Who is supposed to be fixing the problem under the warranty you bought?Ford, the dealer, or some external warranty company?If it is Ford that is supposed to fix it, I dont think that the Ford dealer going broke changes anything - surely Ford still needs to deal with the claim? If it was a new car, and the dealer went broke, Ford would still have to fix a warranty claim.In any case, you need legal advice to tell you what to do next. 1 Link to comment Share on other sites More sharing options...
Whooby Member 35 Member For: 10y 11m 23d Gender: Male Location: Nomad Posted 28/12/14 05:39 AM Author Share Posted 28/12/14 05:39 AM Latest update.......Ford Australia is paying for the parts! exchanger and g'box. I'm paying the labour & misc bits & pieces.So while I was hoping to not have to pay anything, A smallish portion of the original bill is okay.When I get it back the reliability mods will be done, Full IC piping replacement and fitting a bloody trans cooler!Cheers for your help and support guys.Hugh. 3 Link to comment Share on other sites More sharing options...
MattyP MattyP Cruise Control 6,317 Member For: 12y 6m 17d Gender: Male Location: Central Coast Posted 28/12/14 06:05 AM Share Posted 28/12/14 06:05 AM Sort of good outcome bud Maybe consider a built one while they are paying for it Link to comment Share on other sites More sharing options...
xr6tForMe Donating Members 260 Member For: 11y 4m 23d Gender: Male Posted 28/12/14 07:09 AM Share Posted 28/12/14 07:09 AM Sounds like a good outcome Hugh.Congratulations. Well done! Link to comment Share on other sites More sharing options...
masda74 To Loud Gold Donating Members 4,112 Member For: 12y 11m 22d Gender: Male Location: WA, Perth Posted 29/12/14 02:49 AM Share Posted 29/12/14 02:49 AM fark I was almost in tears reading your story. I could not believe what you have been through.This is the one reason I have never bought a second hand car. I would have no idea what I am looking out for.The fact that ford is coming to the table makes me smile.Can I ask how come the change? before they said no way and now they are replacing the parts. Did you get a lawyer in the end? Link to comment Share on other sites More sharing options...
Bomber Carnage on the Garage Floor Donating Members 3,994 Member For: 14y 6m 10d Gender: Male Location: Gold Coast Posted 29/12/14 07:54 AM Share Posted 29/12/14 07:54 AM Yes!! Sorry I couldn't do more for you - I did try. Glad this will get sorted. Now, PWR exchanger is first mod when car gets back yes? Link to comment Share on other sites More sharing options...
Whooby Member 35 Member For: 10y 11m 23d Gender: Male Location: Nomad Posted 04/01/15 11:11 PM Author Share Posted 04/01/15 11:11 PM Hi guys.Haven't heard anything about my car for just over a week. Last thing I heard was they'd put the request in for a gearbox (comes from Melb. I think). But with Christmas & New Year it's understandable. But hopefully not too much longer...Not sure what why they changed their minds, my reply letter took a direct shot at their 'Maintenance related' point. It's kind of funny that they took longer to say no to the request in the beginning than they did to change their minds and say yes.I didn't need to get a lawyer in the end, I asked for their position to be in writing. They declined..... I wouldn't want to set a precedence or anything The rebuilt box will have 12mth/20,000Km warranty so I won't be able to touch it for that period. But If I still have the car when that runs out the factory cooler will be gone straight away. I don't think Ford will be willing to give me 2 free gearboxes should it happen again.I had investigated getting a tuner near home to rebuild the box. I was looking at $3500 drive in->drive out with a box with stronger clutch packs etc. oil-air trans cooler, plus $700 for a new torque converter just to be safe. This would have been ideal to do I know, but just not the right time to spend that kind of $$. Particularly when I was planning to sell the car after this saga.Since it now looks like I'll be keeping the car I'll be shopping around for metal cooler pipes, throttle body elbow, intake muffler. Basically every plastic pipe (cross over being the exception) will go.If anyone has/knows of a early standard intercooler for sale please let me know. Mine has the plastic tanks. :(I have no immediate plans to tune it at this stage, I just want piece of mind. I don't want to worry about the plastic pipes letting go.I haven't driven the car since the 31st of Oct. So it will be nice to drive it again.Thanks again guys, Hopefully very soon I'll be saying I'm back driving it.Cheers,Hugh. 2 Link to comment Share on other sites More sharing options...
crazyxa Member 84 Member For: 17y 8m 9d Posted 29/01/15 10:12 PM Share Posted 29/01/15 10:12 PM I would not bother spending any money on it after the rebuild given you will sell it. The standard intercooler pipes are fine on factory boost. I and others I know have had no issues. Mine are almost on 5 years and 65,000km.It's your money. Link to comment Share on other sites More sharing options...
masda74 To Loud Gold Donating Members 4,112 Member For: 12y 11m 22d Gender: Male Location: WA, Perth Posted 30/01/15 06:20 AM Share Posted 30/01/15 06:20 AM Any update on this Hugh? Link to comment Share on other sites More sharing options...
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