Rab WOT? Moderating Team 10,981 Member For: 11y 10m 1d Gender: Male Location: Frankston, 3199 Posted 24/08/16 09:07 AM Share Posted 24/08/16 09:07 AM Client. The most demanding, least value one I have Probably costs me money everytime I pick up the phone and it's him on the other end. After the absolute sh*t month I've had him calling today was the last straw. Cut him off mid sentence - told him to bring his account up to date, slammed down the phone and emailed him a current statement. Am still furious. Plus - my car part deliveries still haven't turned up :( (no ETA - aren't overdue, but I keep looking for the delivery truck) 1 Link to comment Share on other sites More sharing options...
EvilDaifu Cruise Whore Moderating Team 5,130 Member For: 19y 4m 21d Gender: Male Location: Melbourne Posted 24/08/16 10:18 AM Share Posted 24/08/16 10:18 AM Rims or brakes Rab? Link to comment Share on other sites More sharing options...
Rab WOT? Moderating Team 10,981 Member For: 11y 10m 1d Gender: Male Location: Frankston, 3199 Posted 24/08/16 10:20 AM Share Posted 24/08/16 10:20 AM Rims are on the car. I'm standing at the gate during daylight hours waiting for the brakes and new rubber Link to comment Share on other sites More sharing options...
JETURBO ...JD TUNING ADELAIDE... Gold Donating Members 23,708 Member For: 16y 6m 25d Gender: Male Location: Adelaide Posted 24/08/16 10:43 AM Share Posted 24/08/16 10:43 AM He said they went out Monday but who really knows.... I've sent another message!! 1 Link to comment Share on other sites More sharing options...
arronm Dropping a turd Gold Donating Members 9,520 Member For: 17y 1m 29d Gender: Male Location: Perth Posted 24/08/16 10:50 AM Share Posted 24/08/16 10:50 AM Front passenger window motor sh*t in the territory. Of course it stopped fully down. Dropped it off today for warranty and got a lift to work. Wasnt even booked it. that's twice now my car has been into John Hughes for work. Awesome service. I totally recommend buying a car from them. Link to comment Share on other sites More sharing options...
Rab WOT? Moderating Team 10,981 Member For: 11y 10m 1d Gender: Male Location: Frankston, 3199 Posted 24/08/16 10:58 AM Share Posted 24/08/16 10:58 AM 14 minutes ago, JETURBO said: He said they went out Monday but who really knows.... I've sent another message!! It's all good - am sure they'll turn up in due course - I do reserve the right to eagerly await them and whinge every 10 mins they're not at the door though Link to comment Share on other sites More sharing options...
JETURBO ...JD TUNING ADELAIDE... Gold Donating Members 23,708 Member For: 16y 6m 25d Gender: Male Location: Adelaide Posted 24/08/16 11:13 AM Share Posted 24/08/16 11:13 AM You're doing well Rab I would of been Mc spazzing by now hahahahaha 1 Link to comment Share on other sites More sharing options...
Ralph Wiggum Moar Powar Babeh Lifetime Members 19,323 Member For: 19y 3m 3d Gender: Male Location: Perth Posted 24/08/16 12:16 PM Share Posted 24/08/16 12:16 PM 1 hour ago, arronm said: Front passenger window motor sh*t in the territory. Of course it stopped fully down. Dropped it off today for warranty and got a lift to work. Wasnt even booked it. that's twice now my car has been into John Hughes for work. Awesome service. I totally recommend buying a car from them. Or drugs if that's your thing. 1 Link to comment Share on other sites More sharing options...
Rab WOT? Moderating Team 10,981 Member For: 11y 10m 1d Gender: Male Location: Frankston, 3199 Posted 26/08/16 01:41 AM Share Posted 26/08/16 01:41 AM Fscking part deliveries. I'm a patient person, but don't fscking promise what you won't deliver and leave it to the client to chase up. ----------------------------------------------------------------------- Brakes Brakes ordered on 10/08 (over 2 weeks ago) - was quite content and happy to wait for delivery - was expecting a fortnight minimum. "out by end of week" (end of week being 12/08) Next tues - after J@t had to chase them up "sorry, been a delay - hopefully out by friday" (friday being the 19/08) J@t chasing up on the Friday - only got response Monday "Sorry - delayed - being shipped today" (Monday 22/08) J@t chasing them again got a response yesterday "sorry - we've been flat out - aiming to ship these tomorrow" (being today) Thanks heaps J@t for tee'ing up the deal and chasing up for me - this is in no way a reflection of himself, nor the way he operates - he's got nothing but gratitude from me. ----------------------------------------------------------------------- Tyres Order and paid over the phone on 19/08 "No probs - we'll get these out today and email you an invoice" (Friday) Tues - no email, no tyres "I'll email again - will send tracking info" Weds - asked them to send to a different email with tracking details - get invoice, but no tracking Today - asked about delivery "Yeah - there was a delay - they went out the night before last (24/08)" Ask for tracking number Thu 25/08/2016 4:29 PICKUP (that's last night) ---------------------------------------------------------------------- As I said - I'm a patient person but fsck me I totally understand delays - appreciate that things don't always go as planned, but it shouldn't be up to the customer to be the one making contact when your stated ETA's can't be fulfilled by yourself. "They'll be there when they get there" is a totally acceptable ETA (for me) if that's the way it has to be. Once you give a timeframe people start planning around it - car was booked in for a service and work that coincided with the ETA for the brakes (well after the first time for expected delivery) to get everything done at once. A simple message from the supplier that they weren't available when expected would have saved a hell of a lot of stuffing around and cost. 3 Link to comment Share on other sites More sharing options...
discostig Manual mode ________________________ All day, erryday Donating Members 13,798 Member For: 17y 1m 2d Gender: Male Location: Probably above atmospheric pressure Posted 26/08/16 02:45 AM Share Posted 26/08/16 02:45 AM +1 Always under promise and over deliver. Never ever over promise and under deliver, that sh|ts wack 2 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now