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Dealer Appraisal...


03whiteturbo

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  • Donating Members
  • Member For: 13y 4m 6d

Guess what. Its funny this thread was started a couple of days ago. Because my Aunt bought a new fiesta 2 weeks ago, and with all this rain we have had. Her foot wells have filled with water!

So..... Off to ford she went, hair on fire, bloodshot eyes.... They agreed to fix it (not replace it, so to my understanding she will be left with a rust bucker in 2 years time).

Now the good part. She had to fight for over half an hour to get a loan car since they "needed" the car for a week. No joke, as she left the the dealership they didnt realise her window was open, she heard them yihaa'ing as she drove out. 5 days later (today) she got pulled over by the fuzz, to be told the car she is driving is unregistered (the loan car). The cop looked up on his computer than it was infact registered by the dealership and phoned them. The manager who gave my Aunt the car refused to talk on the phone because he can be fined $550 for loaning the car.

End of story. The woman at the front desk registered the car there and then, and said over the phone to my aunt "wow, you were unlucky to get pulled over on the way to work wernt you". My Aunt replied, "wth? how is that the point here? you should have given me a registered car!"

This was at Kloster ford in Newcastle. Beware of them, I have had a couple of run ins with them myself. Not good... :f*ckyou:

Well... Straight up, id suggest selling private, I just sold my BF N/A xr6 for $12,000 straight as a tack (except the usual bumper scuffs underneath), 116,000kms. Your car would be worth that atleast.

I have had a few run ins with dealers. I have almost jumped the desk with some of the crap iv had to put up with. Once at aussie fleet sales, I was stuck in the office for two hours! negotiating a price on one of the cars on the lot. Long story short, I simply hopped up and walked. The next week I bought a new car from kloster ford (the car I just sold) with 60,000kms less than the car at fleet sales and 2 years newer for only $2,000 more.

Kloster Ford are the biggest bunch of thieving Bas@@#&s I have ever had the mispleasure of dealing with. EVERY single time I have taken my cars to them (First my BA Fairmont, then my Work BF Wagon and finally my G6ET) I have had to bring it back because whatever I took it in for was not properly fixed. I have never had a good story from them ranging from my parents receiving their new BA Futura back with a cigarette burn in the rear passengers footwell (Despite no one in my family ever having smoked) to my Girlfriend taking her 2006 Fiesta in for overheating issues and each of the 3 times they "Fixed" it, the thing cooked itself and had the engine replaced (Took an auto electrician literally 15 minutes to look over the wiring diagram to discover that the plugs going to the radiator temp sensor and the fan were the same connector and had been connected the wrong way around).

I read these two posts and couldn't help but feel the anger welling up inside and so wanted to post to let these two know I feel their pain !!

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  • Member For: 13y 6m 21d
  • Gender: Male
  • Location: Victoria

It's all a juggling act with trade ins. You either get more for your car trade in and less off the car you want to buy or the other way around. Ford offered me 12k for my BA mkII XR6T 6 speed manual if I bought a 32k FG XR6T. Car looks brand new apart from the tacho reading 170xxx. If you can get 2 or 3k below what a comparable one on Carsales.com is going for you are probably doing alright.

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  • 1 month later...
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  • Member For: 12y 7m 12d

This is making me nervous, I'm just about to try and buy my first turbo car by trading my 2010 G6 50th (which I won in a raffle) in on a G6ET FG Mk II was offered $28k changeover at my local dealer which on the face of it didn't seem too bad at all.

I previously bought a Territory AWD Titiaium for my wife from them just prior to Xmas.

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  • 2 months later...
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  • Member For: 12y 6m 24d

I previously had a frustrating time when I tried to trade in my 06 Subaru Liberty Wagon 3.0RB with 68K on the clock. Took it to my nearest ford dealer in Campbelltown after they had a look they offered me 8k for the car- really trying to justify the reasons why it was only worth this. I ended up selling the car privately within a week on carsales for $20K cash and could have probably got more if I was more patient.

After reading the above comments by car dealers the main issues I have with dealers-

1- There is a way to treat customers and being arrogant will get you absolutely no where. (this was the case with the dealer I was dealing with)

2- Don't make it sound like anything that is being traded has issues because the new cars you sell today as being awesome you will say are worth nothing in 2-3 years time.

3- Don't whinge about commissions- I get that new cars have no margin that is why all car dealers make money in servicing of their cars. If you don't like having arguments with customers about price then get out of retail- Everyone has to deal with the customer that wants $1 for 50 cents in retail.

Business is business and the car companies that treat customers as their No1 priority will succeed and the others that treat customers like crap go under - pretty simple.

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