Emosh99 Member 260 Member For: 13y 10m 22d Gender: Male Location: Melb Posted 08/09/11 07:54 AM Share Posted 08/09/11 07:54 AM Hey guys, Just need some advice on where to go from here...I purchased an item off a member of this site and that item does not work as promised. I have text msgs to confirm this.A reputable tuner has sat down for a few hours trying to diagnose a problem I had on this item with no luck. To diagnose this problem I was charged a few hours labour (as your would expect). Now my question is, due to the item purchased from this member, is he up for a refund AND paying for my labour costs? If he does not agree to this who do I contact? Australian Federal Police and report a scam or consumer affairs?Thanks in advance Link to comment Share on other sites More sharing options...
MILES Donating Members 103 Member For: 16y 6m 3d Gender: Male Location: Townsville Posted 08/09/11 07:56 AM Share Posted 08/09/11 07:56 AM (edited) what did ya buy? Whats wrong with it? How much did you spend? Who u buy it off? Edited 08/09/11 07:57 AM by MILES Link to comment Share on other sites More sharing options...
Ralph Wiggum Moar Powar Babeh Lifetime Members 19,323 Member For: 19y 1m 18d Gender: Male Location: Perth Posted 08/09/11 08:19 AM Share Posted 08/09/11 08:19 AM Topic title edited. You didn't buy it from the site. You bought it from a member.I would suggest talking to Consumer protection and the small claims tribunal. If this thread heads in a direction that could be considered slanderous It will be closed.My advise. Talk to the right people and keep it private. Your chances of a resolution are much better that way Link to comment Share on other sites More sharing options...
Emosh99 Member 260 Member For: 13y 10m 22d Gender: Male Location: Melb Posted 08/09/11 08:25 AM Author Share Posted 08/09/11 08:25 AM (edited) Hence why I haven't released any info regarding the matter, just wondering who I can contact.Cheers Edited 08/09/11 08:46 AM by RHR Over quoting Link to comment Share on other sites More sharing options...
bossmang FREAKY Donating Members 12,419 Member For: 14y 10m 16d Gender: Male Location: Melbourne Posted 08/09/11 08:43 AM Share Posted 08/09/11 08:43 AM sort it out with the person if you can first. seriously recommend this option. you cant ask for your money back on the labour expense because you paid someone to try and fix it after knowing that it didnt initialy work. Link to comment Share on other sites More sharing options...
Pazzo Donating Members 11,132 Member For: 14y 19d Gender: Male Posted 08/09/11 08:47 AM Share Posted 08/09/11 08:47 AM $100 bucks and will get your money back for you Pazzo's way. Link to comment Share on other sites More sharing options...
Emosh99 Member 260 Member For: 13y 10m 22d Gender: Male Location: Melb Posted 08/09/11 09:44 AM Author Share Posted 08/09/11 09:44 AM you cant ask for your money back on the labour expense because you paid someone to try and fix it after knowing that it didnt initialy work.No we all assumed it was fine. Was told it was working... Link to comment Share on other sites More sharing options...
Henz Tampon inserted, Auto Acquired, next purchase a new handbag Donating Members 9,946 Member For: 16y 7m 21d Gender: Male Location: Vic Posted 08/09/11 02:26 PM Share Posted 08/09/11 02:26 PM $100 bucks and will get your money back for you Pazzo's way.Let me guess, take him for dinner and use the $100 to pay the bill for 2 steaks and a cheap hotel for the night?Resort to violence dude. Link to comment Share on other sites More sharing options...
iliov Member 49 Member For: 15y 9m 30d Posted 08/09/11 06:08 PM Share Posted 08/09/11 06:08 PM If its the Xcal 3 off the for sale section. Someone posted in the comments that it was the USA model and that it wouldn't work here... Link to comment Share on other sites More sharing options...
tab Sucker Moderating Team 32,303 Member For: 20y 6m 16d Gender: Male Location: Brisbane Posted 08/09/11 11:46 PM Share Posted 08/09/11 11:46 PM The seller of that item has already offered a refund.Emosh, although there is a buy/sell at your own risk policy at play, start a support ticket and we'll assist where possible.There's no point discussing hypotheticals on here without anyone knowing what's actually going on. Link to comment Share on other sites More sharing options...
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