curious Member 504 Member For: 21y 3m 14d Location: sun, beach and plenty of T T's Posted 26/11/03 11:34 AM Share Posted 26/11/03 11:34 AM The chrome surrounds on the left main headlight fell off into the floor of the headlight frame. Thought it was strange. Back to the dealer who had to replace the light assembly. Thought nothing of it until yestersay looked at the right one and it has done the same. Has anyone else experienced this or is this a "monday" car. Little dodgy thngs lke this are the most annoying. Link to comment Share on other sites More sharing options...
aaronmihe Upstanding Member Member 759 Member For: 21y 5m 12d Location: Canberra - ACT Posted 26/11/03 12:17 PM Share Posted 26/11/03 12:17 PM You'll probably find the headlights (like the taillights) are made by Hella Australia and thus it's not Fords fault A. Link to comment Share on other sites More sharing options...
Zeke zeke Member 792 Member For: 21y 7m 26d Location: Adelaide Posted 26/11/03 12:32 PM Share Posted 26/11/03 12:32 PM You'll probably find the headlights (like the taillights) are made by Hella Australia and thus it's not Fords fault A. Does this mean Ford do not accept responsibility for components supplied by external manufacturers?! A novel concept indeed, Aaron. If that was the case, a very large percentage of the parts that make up your car would be "not Ford's fault" when things go wrong.Ford contracts for the components and has ultimate responsibility for quality control.Cheerszeke Link to comment Share on other sites More sharing options...
curious Member 504 Member For: 21y 3m 14d Location: sun, beach and plenty of T T's Posted 27/11/03 03:25 AM Author Share Posted 27/11/03 03:25 AM I dont think the general populaton gives a rats on who made it just that it was made properly. Link to comment Share on other sites More sharing options...
Macktheknife Xtreme Xalted Member Donating Members 3,112 Member For: 21y 9m 10d Gender: Male Location: BrisVegas Posted 27/11/03 04:29 AM Share Posted 27/11/03 04:29 AM curious.Just stop running into those posts man. Link to comment Share on other sites More sharing options...
curious Member 504 Member For: 21y 3m 14d Location: sun, beach and plenty of T T's Posted 27/11/03 05:11 AM Author Share Posted 27/11/03 05:11 AM you know how hard it is to turn at the speed of light Link to comment Share on other sites More sharing options...
Adam Here since the start... Lifetime Members 10,282 Member For: 21y 9m 21d Gender: Male Location: Victoria Posted 27/11/03 05:36 AM Share Posted 27/11/03 05:36 AM Does this mean Ford do not accept responsibility for components supplied by external manufacturers?! A novel concept indeed, Aaron. If that was the case, a very large percentage of the parts that make up your car would be "not Ford's fault" when things go wrong.Ford contracts for the components and has ultimate responsibility for quality control.No one is saying that Ford don't take responsibility for the parts made by someone else, Aaron just stating that you can't blame Ford for a parts they don't make, Ford will replace it under warranty. It's alot like the brake issue, Ford don't make the componets that are at fault but think just how much it has cost them in warranty claims, I'd reckon it would be heaps! Link to comment Share on other sites More sharing options...
Guest kamikaze Guests Posted 27/11/03 05:44 AM Share Posted 27/11/03 05:44 AM maybe someone was taking a quick nap and forgot to put the screws in!I worked at mitsubishi about 20 yrs ago on the assembly line and couldnt keep up, thus office job is better. Link to comment Share on other sites More sharing options...
aaronmihe Upstanding Member Member 759 Member For: 21y 5m 12d Location: Canberra - ACT Posted 27/11/03 06:40 AM Share Posted 27/11/03 06:40 AM Zeke, not suggesting that it's not Fords problem... Just suggetsing that instead of hunting down the bugger int he Ford factory, curious may be better served chasing the happy Hella pixies instead And Ford looses $$ with each warranty claim on an item from an outside supplier, while Ford gets the part replaced 'free' they cover the dealerships costs in replacing it for you!A. Link to comment Share on other sites More sharing options...
Guest 56Mainline Guests Posted 27/11/03 10:23 AM Share Posted 27/11/03 10:23 AM In the end Ford has the ultimate responsibility. They specific the workscope & techinical specification to all sub-contractors during the contract tender phase. They accept the product / component at an agreed price, incorporate it into the car to sell as a whole. They take responsibility for the car & everything that makes it up.If a brake component fails. The OH&S legal duty of care falls firstly onto Ford as the primary supplier of the good to the customer. The customer could also pursue the sub-contractor who supplied Ford that component under breaches in OH&S. ANd so on and so on.Definitely Fords problem, no matter who supplied them the component. They provide & agreed to the specifications & accept supply. Link to comment Share on other sites More sharing options...
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