dre Resident idiot. Donating Members 2,068 Member For: 14y 2m 5d Gender: Male Location: Melbourne Posted 14/03/11 07:18 AM Share Posted 14/03/11 07:18 AM I don't work during the day so if you need someone to go get it I can express post it to you for the cost of the satchel. Link to comment Share on other sites More sharing options...
RIPGMH Donating Members 302 Member For: 20y 4m 17d Gender: Male Location: Sydney Posted 14/03/11 08:50 AM Author Share Posted 14/03/11 08:50 AM Guys thanks for the support and mixed feed back. public holiday aside , I cant promote a business in a positive manner. Regardless of their previous history , when they dont have in place some basic custumer relation principles.When I rang them on friday,they could have at least given me a phone call,or an Australia post parcel identification codeOther customers had 99% positive feed back ,I can only coment on my own personal experience Link to comment Share on other sites More sharing options...
BarKer Member 174 Member For: 15y 2m 7d Gender: Male Location: Newcastle Posted 14/03/11 09:18 AM Share Posted 14/03/11 09:18 AM That is the problem with the internet, anyone can badmouth a business on the spot with no accountability.. of course I am not saying that this is the case here... but sooner or later people or businesses will work on the competition by providing false information to the hordes via the internet.. “Reputation is an idle and most false imposition; oft got without merit, and lost without deserving.” William Shakespeare quotes (English Dramatist, Playwright and Poet, 1564-1616) Link to comment Share on other sites More sharing options...
RIPGMH Donating Members 302 Member For: 20y 4m 17d Gender: Male Location: Sydney Posted 14/03/11 09:31 AM Author Share Posted 14/03/11 09:31 AM In Business your only as good as you treated your last customer, profit and people come hand in handGood busineses are big enough to admit fault ,and accordingly rectify the problem Link to comment Share on other sites More sharing options...
RIPGMH Donating Members 302 Member For: 20y 4m 17d Gender: Male Location: Sydney Posted 14/03/11 09:53 PM Author Share Posted 14/03/11 09:53 PM Latest update: I rang GJ Drivelines this morning at 8amme : Hi I would like to establish what has happened to my braided turbo line,which I paid for 10 days ago ?GJ Drivelines : didnt I speak to you last tuesday,I have already sent you itemme : I have made numerous attemts to contact you ,because I havent received this item,why havent you called me back ?GJ Drivelines :Once parcell leaves our shop,we have no controlme: Doesnt my case demostrate you need to be able to track all parcells ?GJ Drivelines : We send out say 15 parcells a day and this has never happenedme:Doesnt my case show it may be time to learn from this,and have a parcell tracking in placeGJ Drivelines :Yeah What ever ,do you have a contact number ? ill see what I can dome: ThanksStay tuned punters this can only get better,why apologize when you have already received payment hey ? Link to comment Share on other sites More sharing options...
tim85 Member 56 Member For: 14y 3m 24d Posted 14/03/11 10:40 PM Share Posted 14/03/11 10:40 PM I purchased my braided line off them. I had similar trouble in that mine was express posted but I didn't receive for about 5 days I think. I tried to track where it went but he had given me the wrong tracking number, it was missing a few digits. You have to understand that it is more so Australia Post's fault and not theirs. And about customer service it is a bit rough but I think they are honest guys just in need of some improvement in that area, nothing new. Link to comment Share on other sites More sharing options...
RIPGMH Donating Members 302 Member For: 20y 4m 17d Gender: Male Location: Sydney Posted 15/03/11 12:24 AM Author Share Posted 15/03/11 12:24 AM I purchased my braided line off them. I had similar trouble in that mine was express posted but I didn't receive for about 5 days I think. I tried to track where it went but he had given me the wrong tracking number, it was missing a few digits. You have to understand that it is more so Australia Post's fault and not theirs. And about customer service it is a bit rough but I think they are honest guys just in need of some improvement in that area, nothing new.This Saga may have found an abrupt end ,the seller abused me for giving him negative feed back on e-bay( Symply telling the truth )I returned serve for not having decency ,to at least accept he should track his deliveries and look after customers.He Said he would refund money through paypall and hung up on mePeople can make up their own minds,as to wether you choose to do business with themRegards RIPGMH Link to comment Share on other sites More sharing options...
Brods Member 433 Member For: 14y 3m 28d Gender: Male Posted 15/03/11 02:32 AM Share Posted 15/03/11 02:32 AM Bit harsh. Blame aus post. Link to comment Share on other sites More sharing options...
Barra Donating Members 467 Member For: 16y 11d Gender: Male Location: Toowoomba Posted 15/03/11 02:53 AM Share Posted 15/03/11 02:53 AM I received mine on Monday, paid for it on the 4th march. 10 Days didnt worry me to much, will have to wait for next oil change to fit it anyway. I'm in QLD. Link to comment Share on other sites More sharing options...
tim85 Member 56 Member For: 14y 3m 24d Posted 15/03/11 02:54 AM Share Posted 15/03/11 02:54 AM Why would he refund your money? I wouldn't refund your money either. Especially if you were being rude to me. If he does that he will loose money when its not his fault. Was it sent Express Post or regular post? If it was sent regular post then it is YOUR stupid fault for not paying a little more for Express or Registered Post. Still don't understand why you are blaming them. Link to comment Share on other sites More sharing options...
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