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Screwed Over By Panel Shop


RUS531

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  • No boost, no bottle, just my foot on the throttle!
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  • Member For: 21y 11d
  • Gender: Male
  • Location: Sydney

I would be demending they deliver the car to you as a minimum.

You can also complain to the insurance company as this may affect the work they get.

Believe it or not you are not their client, but the insurance companies.

Either way, it is unexcusable what they have done and will need to make good the situation.

When they arrive back at work on Wednesday, tell them to pay to have the car delivered to you clean and fixed.

I bet the car is not ready anyway, I have had this problem with my local panel beater. I tyold him to not make promises he know he cannot live up to.

The Territory was meant to be 3 weeks and ended up being 6. They have now taken a week longer to fix one of my staffs Honda.

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  • Member For: 17y 6m 8d
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  • Location: Perth

Not sure if you will have any joy but have you tried the insurance company, They may give you a hire car if you are lucky, and cover some accomodation. not sure what your situation is but it never hurts to ask. The worst they can say is NO.

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  • Go Pies!!!
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  • Member For: 17y 8d
  • Gender: Male
  • Location: Vic Somewhere - Sometimes NSW

Does your insurance company offer hire cars under your policy?

Maybe they also offer hotel expenses...

Even if your not staying in a hotel, I would still speak with the insurance company, I know that under my policy I have hire car, accomadation if over XXX kms from home, even return flights...

best of luck bud!

(I like the idea of the alarm as well.. good thinking guys!)

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  • RUS531
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  • Member For: 18y 6m 5d
  • Gender: Male
  • Location: Emerald QLD

thanks for your comments guys. The HiPSI the pannel beater is <removed> This might sound uptight but I rather not have the car delivered to me becuase of the work I just finished on it (atomic upgrade) and don't trust any one driving it that I don't know....I'm a bit anal about that...lol I even recorded the odo before I left. I'm not really the kind of person to make a fuss of anything but I will be having some kind of words with them. The particular repairer was a recomended repairer by a friend but isn't actually a repairer recomended by my insurance company... maybe this was my first mistake but where I live the prefered repaired is nothing short of complete crap. Hence why I have no faith in any of their repairers. I do have to pay these people excess and I have it in cash so I'm thinking I might only give them a portion of it... I never thought of ringing my insurance company about this, I guess I will see what happens tomorrow... It sucks not having my ute on Australia day lol

Hope you all had a good one!

Cameron

Edited by Dagabond
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  • No boost, no bottle, just my foot on the throttle!
  • Lifetime Members
  • Member For: 21y 11d
  • Gender: Male
  • Location: Sydney

Get them to deliver it on a flat bed tow truck.

Tell them you have recorded the milealge and will not accept any driving of the car aside form loading/unloading the car.

Why should you be inconviencied by them not doing the right thing.

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