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Ford Factory Extended Warranty.


smicky

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  • Member For: 16y 2m 17d

FYI - I thought I would share my experiences with applying for the extended factory warranty

The other day I thought I would look into the extended warranty program as my factory warranty expires in another 10000km's. I was well aware of the 'old swann' and the newer factory approved one. I am sure many have already read the above glossy booklet from Ford summarising what can be claimed etc. Under the 'apply' section of the booklet, all it says is to 'fill in an application form' (which is not attached to the Ford booklet btw).

On ringing the hotline to find out how to apply, all they say is to see your Ford dealer (not all dealers are part of the program though) it seems not even they know where you can apply!

I rang 4 dealerships around my area asking about how I could buy the warranty. Finally I managed to get onto a dealership around my area who were extremely helpful (I am located in south western NSW) and admitted the whole thing was disorganised, but said they had organised a few factory extended warranties for several customers.

The deal is all Ford cars are categorised to fit into 4 categories. I received a sheet which has all the recommended prices for all four categories. Our XR6T's fit into category '2' and for the maximum extended warranty (extra 3 years, 100000k's) it cost me $1740 (they charged me what was on the sheet).

A certificate was written out, and I was told to keep it with my warranty book. I made sure I asked 3 or 4 times whether I could claim unlimited repairs, at any ford dealership. The answer was always 'yes'!

Cheers

Marty

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  • Member For: 18y 9m 15d

I looked into this option once my car was close to warranty, I found it was all too confusing for both myself and the dealers. Of the few I spoke to, most wanted to sign me up to their local warranty option rather than the Ford Aus wide option. Nobody really seemed to know what was going on, plus I didnt like the idea of having to get my car serviced at Ford. It all just got too hard for me (im pretty lazy)

good luck with it, with the right dealer you should get great value from it!

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