X-cal 1 To Become Useless?

[fordfreak XRT07]

Lucky me... I was just about to buy my 1st flash box yesterday!

What should I do now?

Can some one provide links of interset to the competitors?

Are there many people using them yet?

Why would I trust them to not do this when they want to sell the XCAL 4's?

im in the same boat.. was on the verge of buying a v1 v2 box but not now!..

[iTec]

Forget the 90 day period as we are working on a fair phase out plan .

that atleast is starting to sound good!

[Guest]

They can stick their 90 days up their arse & the December deadline for XCAL2. Once my box is rendered useless I'll be using Sniper.

SCT=

[Jake F6]

Ok. This is movement in the right direction. Thanks to Rob & Charlie.

Things that remain un-answered are:

a) Phase out period for XCAL1

b) Swap over arrangement from XCAL1 to XCAL3

c) Mechanism for moving existing custom tunes from XCAL1 to XCAL3

I strongly beleive that legitimate owners of XCAL1 should be provided with XCAL3 swap over at no cost, given that this phase out is being performed in these exceptional circumstances solely to assure SCT revenue stream. Also existing custom tunes on XCAL1 need a mechanism to move to XCAL3, so that they are not lost.

I also suggest that SCT products are sold with "end of life" date to ensure that this is known to the end consumer upon product purchase, rather than a nasty surprise at some random time.

[Dagabond]

They've come to the party let them show what they brung before you go shooting them in the foot...and yourself out of spite...

Everyone is watching them now and if they try anything there's sure to be another uproar...

[Jake F6]

Yep. Watching & waiting.

[Dagabond]

So who is the Australian SNIPER distributor?

Click Here Raphie....

It has been mentioned in here a couple of pages back....

[dmosconi]

I sent this e-mail to them yesterday, sound very much I'm not the only one with these ideas think they are taking notice of what people are saying.

Att : SCT…

I have been reading Posts on my forum and can not believe what I’ve seen, SCT you have the biggest market in Flash units and you have basically cut your customers off at the knees for someone’s foolish actions.

I for one as a potential customer can not believe you have approached the situation this way, there are better solutions than this.

We all know that technologies move on and sometimes you have no choice but to upgrade, the household PC is a prime example, as new programs are produced you need a faster processor and more ram to run them, you can improve your existing PC to a certain point, after that it becomes useless and a new one is needed, but if you wish to remain with the software you have it will continue to work fine. Software gets pirated all the time but software companies don’t just turn off their software they produce new and make it harder to pirate, eventually people will have to buy that software as times move on, but the old software still works.

Other items like VCR turned into DVD which turned into Bluray, TV’s with Picture Tubes turned into Plasma which turned into LCD, all the previous technologies still work, not as good as new technology, but still work.

The x-cal 1 & 2 they are older models, they still work, maybe they don’t offer the same features as the x-cal 3, but they ARE still usable.

I see there are many options you could have took, that as a Customer I would be willing to accept more, than “just too bad, upgrade”.

*There could have been a 3-6month warning period with some sort of buy back scheme or a reduced price if you produce the old unit in that time frame, customers would see you are trying to resolve the situation with there needs in mind, but still doesn’t help if their flash programs are in the old unit though.

*You could offer the tuners some sort of kick back for reducing the price or include transfer with the purchase of the x-cal 3, giving the customer their old flash programs and a new unit, making it more inviting to upgrade.

*You could produce a new code that wipes off the five lives (that seems to be the problem starter), giving the customer the opportunity to purchase that instead of a new unit and publicize your going stop all the resetting of boxes so the customer know they will have to upgrade if something should happen to it.

That’s just three options, all involve you still making money while trying to keep the customer happy, not loosing your reputation or leaving a huge hole in the market, your competitors are going fill and at the same time they will be learning from your big mistake.

That’s what you have fail to see here, if the money and turn over is the problem you can still make money out of this situation without loosing the your existing customers and making new customers think twice.

I’m a very concerned Potential Customer, just one, I would hate to think how many more Potential Customers are thinking the same way.

I was only weeks from buying the x-cal 3 without giving another product a second thought, now I’m thinking what else it out there!!

Edited 02/02/09 03:18 AM by dmosconi

[nathen]

what gets me is they say that there xcal1 was pirated.there is no proof of it been cracked etc?

why is it they have yet to name the people who cracked it?

im also led to believe that a dealer was selling units as new when they where cracked.so who was it??

I believe its all a crock and only to benefit a certain shop with the sales of xcal3.

and the price of the xcal 3 $995.

now the market has been flooded with xcal2 and we cant get a answer on how long they will be supported as well.

well thanks guys.that will put my mods back further due to house payments and a young family..

hats off to sct.

and they wonder why people cracked there box with there pricing and people skills.

any one got a pirates number becouse sct has realy upset me

[dmosconi]

Click Here Raphie....

It has been mentioned in here a couple of pages back....

BPT in Wangara do Sniper in Perth WA, don't know over east though.

sales@bptmotorsport.com

http://www.norcom.net.au/~bpt/Sniper%20Tuning.htm

Edited 02/02/09 03:37 AM by dmosconi