Grudgee Every Mod's Favourite Member Member 1,496 Member For: 16y 10m 19d Gender: Male Location: Melbourne Posted 02/09/08 09:12 AM Share Posted 02/09/08 09:12 AM I just got a call on my mobile from Ahmed at the ANZ and it went something like this.HIM - "Hello is this Jon"ME - "Yes it is"HIM - "This is Ahmed from the ANZ bank regarding a banking matter. For security reasons, can I confirm your date of birth and address please."ME - "No you can't. What's it in regards to?"HIM - "It's a banking matter, but I cannot give you details without you answering the security questions."ME - "I'm not giving them to you."HIM - "That's ok, I'll send you a letter"ME - "What's your surname Ahmed?"HIM - "Ummmm..... For security reasons, I can't give you those details."ME - "For security reasons, I'm not telling you my personal details. What's your phone number Ahmed?"HIM - "1800 337 919" You can call us anytime before 8:00pmME - "How about you just send the letter mate"HIM - "OK sir. Good bye"The number is a personal loans department number, but I can't see why there would be any need for them to confirm security details in order to spruik their loan sh*t. Stinks of something fishy to me. If it's legit, ANZ are a pack of *beep* for doing this kind of marketing, cause it's f*cked. Link to comment Share on other sites More sharing options...
ETM Member 1,194 Member For: 17y 10m 11d Gender: Male Location: syd south Posted 02/09/08 09:43 AM Share Posted 02/09/08 09:43 AM report it to ANZ, its definately a scam Link to comment Share on other sites More sharing options...
HI PSI Member 1,586 Member For: 18y 7m 30d Gender: Male Location: Central Queensland Posted 02/09/08 09:50 AM Share Posted 02/09/08 09:50 AM Had the same thing about 3 weeks ago.Some Indian sounding dude asking for all of my details also. Did the same as you... " I will not give my personal details over the phone. If you need me, I would be more than happy to attend a meeting my local branch." The response was very similar... Ring 1800... Blah Blah!!!Pretty my told him to get stuffed..... Didn't seem right to me either....... Link to comment Share on other sites More sharing options...
ZAP No boost, no bottle, just my foot on the throttle! Lifetime Members 7,935 Member For: 20y 11m 10d Gender: Male Location: Sydney Posted 02/09/08 10:13 AM Share Posted 02/09/08 10:13 AM Believe it or not it is normal.I thought it was a scam as well, but they need to make sure they are speaking to the right person.You should be able to get them to confirm items that will assure you that they are legit.After you go through the crap, they will most likely try to sell you some crap. I had the communist bank do the same thing to me, then try to sell me life insurance. Link to comment Share on other sites More sharing options...
Buf-Phoon loitering with intent Lifetime Members 13,318 Member For: 21y 5m 5d Gender: Male Location: Zombie Birdhouse Posted 02/09/08 10:30 AM Share Posted 02/09/08 10:30 AM As Zapper said , the banks do need to establish to whom they are talking. It is not always a scam. Saved me enough for another carhttp://www.fordxr6turbo.com/forum/index.ph...ic=48103&hl= Link to comment Share on other sites More sharing options...
INFLYT Donating Members 784 Member For: 18y 6m 14d Gender: Male Location: N.S.W, Sydney Posted 02/09/08 10:42 AM Share Posted 02/09/08 10:42 AM report it to ANZ, its definately a scamIf I was running a scam, I wouldn't have opted for Ahmed. John Smith or something else low key would've done the trick. Link to comment Share on other sites More sharing options...
Kimberley Scott www.australianflag.org.au Donating Members 6,763 Member For: 19y 6m 7d Gender: Male Location: Brisbane Posted 02/09/08 10:49 AM Share Posted 02/09/08 10:49 AM Annoying as that is, we bought something on that interest free about 12 mounths ago. Now these rude farkers ring you phone, you answer it and they dont even speak with you and and tell you are on hold till an operator is ready, WTF.Scotty Link to comment Share on other sites More sharing options...
Grudgee Every Mod's Favourite Member Member 1,496 Member For: 16y 10m 19d Gender: Male Location: Melbourne Posted 02/09/08 10:49 AM Author Share Posted 02/09/08 10:49 AM (edited) He wouldn't have passed for a John Smith though. I don't mind passing over details when I've initiated the contact, as you know who you're dealing with. If you can't verify who you're talking to, why would you give out your personal details. Stoopid bastards.Telemarketers and door-knockers are at the top of my pest list. Annoying pricks. Edited 02/09/08 10:51 AM by Grudgee Link to comment Share on other sites More sharing options...
7MA61 Member 471 Member For: 17y 5m 12d Gender: Male Location: Sydney Posted 02/09/08 11:09 AM Share Posted 02/09/08 11:09 AM (edited) Banks will not use security questions when doing marketing/cold calls. Those details are only needed to establish a persons identity when a transaction needs to be completed over the phone or they are doing an outbound call in regards to updating details or missing information on a recently lodged application.A marketing call is simply that, they shouldn't be disclosing any existing client information so have no need to confirm any personal/security details. As others of said security question need to be asked before they can disclose any information regarding personal information they hold as they need to ascertain that they are speaking with the correct person & not some random that has answered the phone.I have worked in operations departments for ING Direct & now NAB so I deal with this sh*t from day to day. Easiest way to put a client at ease is to look at their history & go I can see you logged onto our website last at XXXX time & then they will proceed with the call. Failing that referring them to the contact centre is standard procedure. Edited 02/09/08 11:13 AM by 7MA61 Link to comment Share on other sites More sharing options...
weedo_86 Member 39 Member For: 16y 6m 10d Posted 02/09/08 11:37 AM Share Posted 02/09/08 11:37 AM speakin of these annoying f*ckwits who ring you at the worst possible times one rang me today with his number on, for the last 4 hours ive been ringing it and hanging up on it Link to comment Share on other sites More sharing options...
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