xr6t ego Member 1,112 Member For: 18y 5m 16d Gender: Male Location: PERTH WA Posted 16/04/08 01:32 PM Share Posted 16/04/08 01:32 PM (edited) I'll try and make this simple.I love my car and only wash it with quality products. Never used anything but Maquires Gold class on my rims with hot water.A couple of months ago I noticed one rim duller than the others so I went to Ford to ask the question about warranty. They agreed that it wasn't as bright as the rest and told me to book it in for their warranty boss to have a look. No dramas, it was booked for 2 weeks time to line up with my day of work.Last Sunday us Perth people went for a cruise and the unthinkable happened and I bumped the curb as I was pulling into the parking spot and put some curb rash on it about 2 inched long on the rim. BUGGER!The next day, it was booked to see the warranty boss about that rim. Anyway when I took it there you could see that I had just hit the rim as the Armoural was scuffed in that position. He agreed that the rim wasn't as bright , BUT as the rim was damaged it would not be covered by warranty. I asked what has the scuff got to do with the rim being dull and showed him that it had happened the day before and pointed out to him the missing Armoural. He said that because the rim was damaged it would not be covered.Does this sound right to you well informed people and should I just accept that? My car is nearly 2 years old and it in my opinion in very good nick without any scratches dents and other crap.Any opinions would be appreciated good or bad. Cheers. Edited 16/04/08 01:33 PM by xr6t ego Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/ Share on other sites More sharing options...
INPURSUIT Fastest Taxi In Melbourne Donating Members 701 Member For: 19y 2m 30d Gender: Male Location: Melbourne Posted 16/04/08 01:36 PM Share Posted 16/04/08 01:36 PM I would find it very hard to believe that ford would even consider replacing a wheel because of colour loss, if they did it would be a suprise Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-659942 Share on other sites More sharing options...
BALLBREAKER Member 427 Member For: 19y 11m 21d Gender: Male Posted 17/04/08 09:34 AM Share Posted 17/04/08 09:34 AM They will try to get you anyway they can.Nobody knows your FORD like we do.This is what happend to me .sales man,Yes mate can I help you.me ,Yes I need a oil filter for a F6.sales man is that the 5.4 v8.ME NO F--ken d---head. Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660366 Share on other sites More sharing options...
TornadoJudd Donating Members 818 Member For: 19y 3m 25d Posted 17/04/08 09:37 AM Share Posted 17/04/08 09:37 AM I put it down to tough luck. Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660369 Share on other sites More sharing options...
Grudgee Every Mod's Favourite Member Member 1,496 Member For: 17y 3m 4d Gender: Male Location: Melbourne Posted 17/04/08 09:47 AM Share Posted 17/04/08 09:47 AM If the scuff is the one thing voiding warranty, get it fixed. Will cost about $50 and look like new. Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660376 Share on other sites More sharing options...
AzMahoony Hench, but no longer shredded or tanned. Member 3,343 Member For: 18y 2m 12d Gender: Male Location: Canning Vale, W.A Posted 17/04/08 10:24 AM Share Posted 17/04/08 10:24 AM That is some tough luck, fraud at it's finest.just sell the 17's mate :laughrolling: Time for some real rims hehe Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660410 Share on other sites More sharing options...
xr6t ego Member 1,112 Member For: 18y 5m 16d Gender: Male Location: PERTH WA Posted 17/04/08 01:29 PM Author Share Posted 17/04/08 01:29 PM Yeah that might have to be the option to take!Ford rang me today and said that the state manager of warranty will have a look at my rim when he gets back from a junket in a couple of weeks.....There may be hope????? Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660535 Share on other sites More sharing options...
oldskool Member 144 Member For: 19y 3m 26d Posted 17/04/08 04:40 PM Share Posted 17/04/08 04:40 PM Ford rang me today and said that the state manager of warranty will have a look at my rim when he gets back from a junket in a couple of weeks.....There may be hope?????mate I would not hold your breath for that call....a few wekks souds like a brush off to me Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660657 Share on other sites More sharing options...
PROXRT Member 105 Member For: 18y 3m 4d Posted 17/04/08 08:53 PM Share Posted 17/04/08 08:53 PM tay another dealer if you some how get a good warrenty bloke he might help you out. when I worked at ford we would of warrented it so it might be worth a try. not all ford dealers are bad, just most of them haha Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-660666 Share on other sites More sharing options...
BALLBREAKER Member 427 Member For: 19y 11m 21d Gender: Male Posted 18/04/08 12:27 PM Share Posted 18/04/08 12:27 PM yes they are, & you konw that too. Link to comment https://www.fordxr6turbo.com/forum/topic/44544-another-warranty-story/#findComment-661276 Share on other sites More sharing options...
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