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Like Or Love Your Dealer - Rate Your Service Dept.


smicky

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  • Go Pies!!!
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  • Member For: 16y 10m 9d
  • Gender: Male
  • Location: Vic Somewhere - Sometimes NSW

DAM!!!

that's SOME SMELLY POO!!!

Did u call Ford and tell them???

I would have been on the phone straight away and getting up someone about it!!!

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  • Member For: 21y 8m
  • Gender: Male
  • Location: Victoria

Central Ford in Kilmore VIC.

Sales 9/10.

Service 9/10.

There's always room for improvement! :stirthepot:

I've been dealing with them for 8 years in one way or another and I've brought 2 new cars there myself and brought another 2 for other people. They also do all my servicing and they actually know what they are doing and know the cars. None of this replacing parts until the problem goes away bullsh*t and then you get handed a bill for a bunch of stuff you didn't even really need. No over-inflated city prices either.

I can't recommend them highly enough. Wouldn't even consider another dealership. :w00t2:

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  • Drift Queen
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  • Member For: 17y 9d
  • Gender: Female
  • Location: Perth

well, I did love my dealer until I figured out that I cant get my new rego until I pay my stamp duty. deal was that they pay 6 months rego but cos I havnt paid my stamp duty yet I dont get a new sticker and now wether they pay my rego or not is another story.

Then had to take my ute back to them cos my engine light came on, when I dropped it off my fuel was down to 13.2 my stereo was off and seat was perfect. when I got in it to drive off my stereo nearlly defend me, seat was all screwed up and fuel was at 15.8 drove it for a day and my engine light came back on so rang them up again made an appointment but then thought better of it cancelled my appointment and went to see a tuner instead.

So yer when I take it for a service there will be strict rules lol. DONT TOUCH MY STEREO and at least attempt to put my seat back where it was, I know im a short ass but god respect for a girls ute haha

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  • Donating Members
  • Member For: 16y 11m 8d
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DAM!!!

that's SOME SMELLY POO!!!

Did u call Ford and tell them???

I would have been on the phone straight away and getting up someone about it!!!

Got a courtesy call and they asked how the service was.I said nothing. I was just about to go ballistic but it was a lady on the phone and she knew nothing, wasn't her fault. I just never returned.

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  • Tractor Driver
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  • Member For: 18y 10m 17d
  • Gender: Male
  • Location: Sydney

Power Ford @ Castle Hill - 7/10 - customer care is very good though

City Ford @ Darlinghurst - 4/10 .. Power Ford "felt" better, better customer service, didn't feel so rushed to get the car in and out

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  • Member
  • Member For: 17y 1m 27d
  • Gender: Male
  • Location: Cairns QLD

My car sat out the back of trinity ford in cairns while they stuffed around getting a new ICC (long story). I went to pick it up 3 weeks later only to have the clueless biatch from the service department ask why I have gauges on the dash. I replied with "cos I want too" she then suggested that there is no point modifying an XR6T and I should have bought a GT if I wanted to go fast :finger:

By this time I was not a happy camper :fishin: so without saying anything I got my keys and layed a big fat set out the front

Definately 0/10

spare parts dept. not too bad 6/10

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  • loitering with intent
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  • Member For: 21y 4m 7d
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  • Location: Zombie Birdhouse

Ford Albury - Service 9/10 Broken CV ( Warranty )

Ford Armidale - Service 9/10 Coolant 0 ring failure ( Warranty )

Peter Warren Ford - Sales 10/10 Purchase xr6 2000

8/10 Purchase xr6 Turbo 2003

10/10 Purchase BA2 Phoon ( Love ya Linda ) probably why she no longer works there :spoton:

City Ford - Sales 7/10 Purchase BF Phoon - great deal just had to chase a lot of stuff personally

The sales girl ( forget her name atm :spoton: )

Power Ford - Service 8/10 Warranty odds & sods .the cheeky monkeys replaced the City Ford Number Plate covers

with Power Ford FPV ones LOL

Dale Ford - Service NA Absolute *beep*, never take your car there, liars, car abusers, and thieves.

I am still inclined to have a tizzy fit everytime I hear the names of those lying arsewipes nad this is after nearly 2 years grrrrrrrrrrrrr

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  • Member
  • Member For: 18y 3m 22d
  • Gender: Male
  • Location: NSW

Judging by the positive feedback for Power Ford, I'd say some people's standards are too low, and their other scores can't be trusted.

I'm on my 6th Ford, my dad's had about 5 and I have a few firends with Fords. Not one of us have anything good to say about Power Ford. We've had everything from countless returns for the same unrepaired fault, charging for sparkplugs not fitted in service and joy riding, to causing damage to the cars in their care.

Even the local boys in blue caught them out a few years back for not carrying out the service they charged for on one of the Police Falcons.

Pathetic bunch, and they never seem to know anything about recalls or common problems.

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