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KEN 24T

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  • Member For: 19y 9m 20d
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  • Location: North Jamberoo, NSW

Howdy all just a very quick HELLOOOOO!!

Still no internet at the house thanks to Telstra BS and there very poor customers service. I'm having to use my phone's hot spot to write this.

They came today again and said there is dial tone out and is working fine. I was sleeping so they did not check inside.

Inside no tones and no net signal. Any idea?

House is NBN. Pissing me right off.

Anyway I come back later.

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  • skids
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  • Member For: 11y 11m 19d
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If your home is NBN (fiber to the node) there wont be a dialtone as it is VDSL signal that goes direct to modem.

 

if infact you are FTTN NBN, you probably need a new cable all the way to the lead in (usually a box on side of home) that goes directly to the modem outlet. I've been doing this work all the time for people.

Edited by skidxr6t
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Has your ISP provided a modem yet?

I'm on FTTB with iiNet & the modem provided has a VDSL port that plu gs into my phone line plus a normal phone port on the back that the phone plugs into.

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26 minutes ago, skidxr6t said:

If your home is NBN (fiber to the node) there wont be a dialtone as it is VDSL signal that goes direct to modem.

 

if infact you are FTTN NBN, you probably need a new cable all the way to the lead in (usually a box on side of home) that goes directly to the modem outlet. I've been doing this work all the time for people.

Pretty sure that's how mine is setup. I'm 10 minutes up the road from pixy but it might be different. 

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They have provided a modem it has 2 ports a DSL and a PSTN which goes into a spliter box to form one plug.

 

I'm guessing that the house is solely built NBN only and a ADSL connection wont work.

 

Just got off the phone to some help tech who tried do to rest over the phone and got nothing at there end. A tech is coming out tomorrow.

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  • skids
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im a little worried at this stage for two reasons:

 

1. does modem have a VDSL port? or a red port or a port labelled WAN?

2. with the 'splitter' do you mean like an inline filter?

 

punch your address into nbnco.com.au website and tell us what it says cheers

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  • Member For: 19y 9m 20d
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  • Location: North Jamberoo, NSW

Modem has the following.

DSL

PSTN

Phone

USB

LAN 1 and 2

WAN

Power

 

Did a search and NBNCO website says Construction of the nbn™ network has started in your area.

Should be finished end of the year or early next year.

 

EDIT - thanks for your help catch up again tomorrow, off to work............GRRR

Edited by Pixy Angel
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  • skids
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Just now, Pixy Angel said:

Did a search and NBNCO website says Construction of the nbn™ network has started in your area.

Should be finished end of the year or early next year.

 

pretty sure its a vdsl modem but also pretty sure you're on adsl for now. 

 

if house is wired for NBN and sockets terminated properly it should still work - maybe there is a cabinet somewhere. basically the white blue pair is main pair and terminated on a socket ends up being in the middle so all should be above board unless somethings really bad lol.

Edited by skidxr6t
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