pepe007 Member 9 Member For: 16y 9m 5d Posted 31/03/08 10:47 PM Author Share Posted 31/03/08 10:47 PM totally Buf - the sad thing is though, its tuff to get a service dept excited by waranty work pepe - where did you buy your car? Has it always been serviced by us?Car purchased from Peter warren Warwick Farm brand new in 2003 all services carried out by Peter Warren except the 60k when I was away and service was carried out by another mechanic.This is the 3rd major problem ive had with my car.1st was leaking rear windscreen damaged all my interior seats and all (had to fight for Ford to do something about it)2nd was radiator split not long after service(nobody wanted to hear about it as warranty finished)3rd Blown turboOK - has your car been serviced by PW? has the correct oil lways been used? How old is the car? I'm in two minds about this - but I work at Peter Warren, not in service, but in sales. If all the servicing has been done with us and the car is still in warranty, you should get a new turbo - also, is it modified?that's another thing what is the correct oil that should be used in the car?The oil type stated in the book has not been used Link to comment Share on other sites More sharing options...
Dagabond Bored Member Administrator 35,722 Member For: 22y 1m 23d Gender: Male Location: Dé·jà vu Posted 01/04/08 12:46 AM Share Posted 01/04/08 12:46 AM Warranty ran out about 1 and half years ago.My Uncles XW just spun a bearing do you think they'll cover it under warranty.... Link to comment Share on other sites More sharing options...
senna_T Forged Member Lifetime Members 15,818 Member For: 17y 10m 29d Gender: Male Location: SW Sydney Posted 01/04/08 12:49 AM Share Posted 01/04/08 12:49 AM ok, the Brand of oil isn't really an issue, its the weighting - 15W-40 I beleive is what the handbook recommends.How many K's has the car done now?Without warranty it is going to be an uphill battle pepe, unless there is some way you can show the dept where they have gone wrong, its going to be up to you.I would suggest take it up with Ford CRC and explain that the car has been serviced by a ford service dept and cleaning the oil supply line screen is part of the servicing - this not being done has led to your turbo seizing.that's as much advice as I can give you, and probably the only way you will have a chance at getting this done under warranty Link to comment Share on other sites More sharing options...
XR06T Silver Donating Members 4,146 Member For: 19y 6m 14d Gender: Male Posted 01/04/08 01:23 AM Share Posted 01/04/08 01:23 AM is cleaning the oil screen actually mentioned in the servicing schedule? Link to comment Share on other sites More sharing options...
senna_T Forged Member Lifetime Members 15,818 Member For: 17y 10m 29d Gender: Male Location: SW Sydney Posted 01/04/08 01:30 AM Share Posted 01/04/08 01:30 AM not in the handbook, no, but some service dept know about it Link to comment Share on other sites More sharing options...
dule Donating Members 1,180 Member For: 17y 8m 21d Gender: Male Location: Sydney Posted 01/04/08 01:40 AM Share Posted 01/04/08 01:40 AM It should probably be mandatory, and be done together with manifold bolt tightening. Link to comment Share on other sites More sharing options...
pepe007 Member 9 Member For: 16y 9m 5d Posted 01/04/08 01:46 AM Author Share Posted 01/04/08 01:46 AM ok, the Brand of oil isn't really an issue, its the weighting - 15W-40 I beleive is what the handbook recommends.How many K's has the car done now?Without warranty it is going to be an uphill battle pepe, unless there is some way you can show the dept where they have gone wrong, its going to be up to you.I would suggest take it up with Ford CRC and explain that the car has been serviced by a ford service dept and cleaning the oil supply line screen is part of the servicing - this not being done has led to your turbo seizing.that's as much advice as I can give you, and probably the only way you will have a chance at getting this done under warrantythey have been using 10w30 oil an it is documented on all receipts Link to comment Share on other sites More sharing options...
senna_T Forged Member Lifetime Members 15,818 Member For: 17y 10m 29d Gender: Male Location: SW Sydney Posted 01/04/08 03:15 AM Share Posted 01/04/08 03:15 AM well there's one point for your claim!Call Ford CRC and get them involved, state your case. Again, I can't stress enough how hard this will be considering you are 1.5 years out of warranty, unless you get a customer relations person that is having a great day! Link to comment Share on other sites More sharing options...
Full Monty Member 513 Member For: 17y 6m 13d Gender: Male Location: Melbourne Posted 01/04/08 05:03 AM Share Posted 01/04/08 05:03 AM Ive had the oil screen cleaned when I first bough the car (pervious owner paid for the service as it was due) I had them thoroughly inspect and clean the filter.Had it done again at the last service (after 15,000kms) and was still clean.I will be removing it all together at the advice of many people here at my next oil change.more trouble than its worth. If you use good quality synth oil, with regular changes (every 7,500) and a good filter I really dont think its needed. Link to comment Share on other sites More sharing options...
RHR BOOST Moderating Team 5,698 Member For: 21y 4m Gender: Male Location: Southern Highlands NSW Posted 01/04/08 05:44 AM Share Posted 01/04/08 05:44 AM NO offence but I really think that your pushing sh!t up hill Link to comment Share on other sites More sharing options...
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