Legal Advice?

[EXR6T]

I have recently purchased a brake "upgrade" for my xr6 turbo, I got recommended by ABS brake and clutch in narre warren to get DBA Rotors with EBC ceramic brake pads. these I was told were to be better than the standard brakes, but later I was told by one of the mechanics there that they were no better than stock...

that's not my main problem though, ive had alot of problems with the brakes not performing anywhere near as good as the standard ones and things like when they warm up the brakes vibrate and have almost no braking power, to which they put it down to "driver abuse"... which pissed me off as I havent been giving my car a hard time..

they machined the brakes free of charge, but said that they had to take alot off the rotors to get them back to normal because there were heat spots all over the rotors..

since they got that done the brakes have been ok, but ive been driving really softly, tonight though I had to stop in a hurry and the same problem occured with the shaking and no braking power..

just hoping people can give me some advice on what I should do and how I should handle it, ive had the brakes for roughly 3 weeks so far...

im fairly young, so dont know too much bout this stuff, so any help would be appreciated

thank you

[Fat-Tony]

Brake shudder is a common problem with these cars, so I doubt you will have much of a leg to stand on. What type of EBC pads did they sell you, green, red ect?

[senna_T]

but Fatsex, shouldn't the dba's stop it from getting brake shudder? I'd also make sure the brake lines were bled properly

[TUFXRT6]

Personally I would be making them replace the disks if after four week of light work you truly believe you have not done the wrong thing, also shouldn't DBA give some warranty on the disks???

Maybe the mix of pads & disks are wrong (which is their fault for recommending the combo, but they will never admit that).

Regards

TUFXRT6

[ZAP]

The rotors may be faulty or not installed correctly, as this is the first instance I have heard about DBA rotors.

Are they the 4000 series ?

The EBC pads, I think are semi comp and designed more for track days and not for daily use. You would be better to go with the Green stuff in the EBC or get some semi metalic pads as the ceramic are too hard for road use and need heat to work well.

Either way I would ask them why they made the recommendation they made and ask them to justfiy their advice.

[jordak]

Just go straight to DBA and give them an honest account of what has transpired.

Unless you have been chucking laps around Winton etc. what you have experienced should not occur although a too aggressive pad will create more heat which can result in warping of the disk.

Let us know how you get on.

[EXR6T]

thanks guys,

im pretty sure the rotors were the 4000 series, I'll have to check my reciept tonight and see what it says, ive got a feeling it just says DBA rotors, and says its just got "brake pads" down for the pads on the receipt, but the pads are definately EBC because you can read it through the calipers, and are different front and back.

which is kind of weird because the fronts are the only rotors that are having problems, the back ones havent gotten any heat spots, and they are different from the front ones.

I appreciate your help guys, I'll let you know how I go,

the car is going in to horsepower factory on thursday to get the clutch checked so they are going to check the brakes too..

thanks again

Pete

oh just a quick question, would the fact that they used different pads back and front, and im only getting problems with the front be a coincidence?

also, could you point me in the right direction to get in contact with DBA?

thanks guys

[Kimberley Scott]

Mate is it heat spots or resin on the rotors, I have had this problem with DBA rotors and EBC greenstuff pads. Though mine took a hell of a lot longer than three weeks to materialise, and I did give it heaps. Best of luck mate.

Scotty

[jordak]

Contact Adrian McKenzie of DBA Australia on his mobile 0418301196.

The following is an extract from their workshop index:

WHAT PRODUCT WARRANTY DOES DBA OFFER?

DBA will guarantee any product found to be faulty in workmanship or materials with 12 months or 20,000km use (whichever occurs first).

The warranty does not extend to faults or failure caused by ordinary wear and tear, misuse, use of the product for any form of motor sport or speed trials, incorrect fitting, use of incorrect or defective associated component parts, or any cause not relating to a defect in design or manufacturing.

This warranty does not affect consumers’ rights and remedies under local laws.

DBA Street Series rotors are available from leading brake specialists and auto part resellers.

[EXR6T]

thanks guys for your help

ive been in touch with adrian from DBA and it seems that DBA do not recommend EBC pads with their 4000 series rotors.

so ABS have obviously made an incorrect reccommendation,

so I spoke to the ACCC and they said I will have no problems getting a refund or getting the brakes swapped over..

adrian from DBA is coming down from the city to look at my car some time today to make sure there arent any other problems, and to look at the rotors

after that I will call this guy from ABS and explain everything ive discovered about this so called brake upgrade he sold me..

thank you all again for your help I'll let you know how it goes

Pete