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Help Required - Cant See Ford Web Site


richdave

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  • SLOJAM, Gone but not forgotten
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Ok I have a problem. (well more than one but lets concentrate on my PC for now... :lol: )

when I go to www.newfalcon.com.au a second window opens and in the past a little video would play (flash media I believe) and then you got all the menus etc. Now I only get the second window and it is blank :blink:

I have tried reloading flash player 4 and even ver 6 to no avail. I thought maybe in firewall was a possible suspect so I disabled it...NO. set my Ie security settings to lowest possible and still NO go GRRR! :(

It used to work. The only thing I have done recently that may affect this is loading PC-cillin 2003 and reloading winME.

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I'm no IT geek but try something that has helped me in the past with a similar problem

In Internet Explorer, click on tools, internet options, in the general tab, click on delete files, there is a tick box there that I'm unsure of what it does so I did it twice once with the tick box and again without. then try the ford site again

Hope this helps :blink:

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  • Flower Power
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That would remove your Temp Internet Files. It may work.

RD, go to "Tools" > "Internet Options" > "Advanced Tab" > Click on "Restore Defaults" > Click "Ok".

It may or may not ask you to restart.

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  • SLOJAM, Gone but not forgotten
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thanks XRSICT and Cro......good ideas but no luck with either :blink:

Cro, I even rebooted.... :(

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I could just say get rid of ME because it sucks...

But try uninstalling Macromedia, reboot, open new falcon web page and download + install software when prompted.

Might be better than installing over the top as I assume you have already done.

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I wonder if their is any java script in that window...It maybe that either IE or your antivirus is blocking it.

You could add the site to your 'Trusted Sites' list in IE then turn down the security settings to zip and enable java applets etc, on your trusted sites. Then disable your antvirus before you go to the site...

Just a guess, but hey...

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  • SLOJAM, Gone but not forgotten
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I could just say get rid of ME because it sucks...

But try uninstalling Macromedia, reboot, open new falcon web page and download + install software when prompted.

Might be better than installing over the top as I assume you have already done.

Yeah one day I'll upgrade to XP...

How do I uninstall macromedia? It does not show up in the add/remove programs list ?

Mac Dude may be on to something......

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I have no idea, never done it before...

One last thing I can think of.

go to "Tools" > "Internet Options" > "Advanced Tab" > "Microsoft VM - JIT Complier for Virtual Machine Required (requires restart)"

Make sure that that setting is selected.

If you don't have the Microsoft VM section I can send you a copy of MS JVM.

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  • SLOJAM, Gone but not forgotten
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Same thing happens to me Dave, I just close the window and keep surfing through the main Ford site.

If I close that window all I can do is click on the "new falcon is here" banner in the middle of the screen and viola...I'm back to where I was before......loop..... :o

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