245T Member 125 Member For: 18y 9m 28d Location: The Monaro Posted 07/03/07 07:30 PM Share Posted 07/03/07 07:30 PM I have had the T for 11 months and travelled 17k. Not one thing has gone wrong so when I saw the foglight hanging by the wires I took it back to the dealer. This is a country dealership and I know from the dealer princible to the car detailer by their first names. So my gripe the service manager said he would fix it under warranty this time, but as there is scratches under the foglight 'FORD' says it isn't a warranty issue. And if he puts in a claim to "FORD" it will not be paid. What a load of Link to comment Share on other sites More sharing options...
Chooka THE Member Donating Members 1,210 Member For: 19y 6m 20d Gender: Male Location: Melbourne Posted 07/03/07 09:00 PM Share Posted 07/03/07 09:00 PM that's cause it's impact damage mate, it's not a manufacturing fault.Something has Hit it or when you have come out of a driveway the front bar has hit the ground and popped the light.You can't expect ford to pay for something they have not caused????Chooka Link to comment Share on other sites More sharing options...
mbjunior99 Member 4,359 Member For: 22y 1m 2d Gender: Male Location: Brisbane Posted 07/03/07 09:57 PM Share Posted 07/03/07 09:57 PM Yeah I've had a similar thing in the past with a tyre. It split in the side wall but because there was a mark there that looked as if it may have come from an impact (even though it didn't) Ford didn't honor the warranty. Hard luck mate. Link to comment Share on other sites More sharing options...
BFHOON Donating Members 1,932 Member For: 18y 10m 1d Gender: Male Location: nsw Posted 07/03/07 10:51 PM Share Posted 07/03/07 10:51 PM you must use the factory tissues and wiper blabes too as your warrenty will be void.also must get a factory ciggie lighter as the aftermarket ones will void too Link to comment Share on other sites More sharing options...
TurboDewd FG Falcon fan! Member 1,452 Member For: 21y 6m 19d Gender: Male Location: Canberra Posted 07/03/07 11:46 PM Share Posted 07/03/07 11:46 PM Some ppl love saying No. Old, stale and bitter public servants or people who've been in one trade/business for a long time (with mixed success) are the ppl who are the main culprits.If I was a dealer, unless I suspected a rat, would honor most warranty claims to keep the customer on side. Link to comment Share on other sites More sharing options...
mbjunior99 Member 4,359 Member For: 22y 1m 2d Gender: Male Location: Brisbane Posted 07/03/07 11:48 PM Share Posted 07/03/07 11:48 PM ... and that's the way it should be. Link to comment Share on other sites More sharing options...
SAMSXR6T Member 685 Member For: 19y 11m 15d Gender: Male Location: CENTRAL COAST Posted 07/03/07 11:59 PM Share Posted 07/03/07 11:59 PM unlucky champ... Link to comment Share on other sites More sharing options...
sandyboy Member 4 Member For: 17y 10m 21d Posted 08/03/07 01:27 AM Share Posted 08/03/07 01:27 AM my xr6t ute 2003 has bad noise a knock when breaking from new when warranty ran out they said your problem customer service dont want to know about it dealer said its my driving ,I will have to pay for inspections if they find a problem then they may do somthing. same as auto gearbox took it back six times saying their is somthing wrong your dreaming up it blue up they had to replace it this ute has 57000 klms on it never had a load in it was to be my pride and joy what a heep of crap old ss 6 years old knocks me off ezy 170,000 klms and smokes what a joke and ford couldnt care less Link to comment Share on other sites More sharing options...
mbjunior99 Member 4,359 Member For: 22y 1m 2d Gender: Male Location: Brisbane Posted 08/03/07 02:05 AM Share Posted 08/03/07 02:05 AM I would be looking for another dealer Link to comment Share on other sites More sharing options...
slippunchdump Member 116 Member For: 18y 9m 5d Gender: Male Posted 08/03/07 02:33 AM Share Posted 08/03/07 02:33 AM all dealers are the same. Even if they see a problem they won't tell you until your warranty runs out and then they can slug you for it. I have taken my car for a few warranty issues and everytime its a sh*tfight to get anything done Link to comment Share on other sites More sharing options...
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