stang Donating Members 1,353 Member For: 21y 1d Location: Melbourne Posted 07/02/07 10:58 AM Share Posted 07/02/07 10:58 AM Have always beena ble to send large attatchments up to about a week ago, don`t know why all of a sudden I can`t. Just keep getting some stupid outlook error telling me it timed out.I am using optus cable on a 12 gig , am running zone alarm and ha ve a netgear router wgr614 v5Any ideas, have diasabled firewall, makes no difference.I can send emails with small attatchments but anything big wont go through. Link to comment Share on other sites More sharing options...
Blonk Iconoclast Donating Members 4,330 Member For: 20y 3m 25d Gender: Male Location: CH Posted 07/02/07 10:59 AM Share Posted 07/02/07 10:59 AM I thought that was set by your server..Have you gone over your limit?? Link to comment Share on other sites More sharing options...
Adam Here since the start... Lifetime Members 10,282 Member For: 21y 8m 26d Gender: Male Location: Victoria Posted 07/02/07 11:01 AM Share Posted 07/02/07 11:01 AM This is from the online help for Office Outlook 2007...Attachment size limitationsOutlook does not impose any size limit on attachments. However, most e-mail server administrators and Internet service providers (ISPs) do set limits on the overall message size, which is the sum of all attachments plus the content of the message itself. Typically, premium-level services provide more e-mail file storage space and allow larger messages than standard-level services. For more information on the maximum allowed message size, contact your ISP or the e-mail server administrator in your organization.If you are attaching a very large file, you should first compress the file by using a zip program. Outlook files that are saved in the default Open XML Formats with the following file extensions are automatically zipped: .docx, .dotx, .xlsx, .xltx, .pptx, .potx, and .ppsx Link to comment Share on other sites More sharing options...
Blonk Iconoclast Donating Members 4,330 Member For: 20y 3m 25d Gender: Male Location: CH Posted 07/02/07 11:03 AM Share Posted 07/02/07 11:03 AM Or you have downloaded too much porn this month... Link to comment Share on other sites More sharing options...
Adam Here since the start... Lifetime Members 10,282 Member For: 21y 8m 26d Gender: Male Location: Victoria Posted 07/02/07 11:05 AM Share Posted 07/02/07 11:05 AM From Optus...The maximum size of any single email message cannot exceed 10MB. This limit includes all files attached to it. If you attempt to send a messages larger than 10MB, it will be returned to you with an error message.It's amazing what you can find out when you look. Link to comment Share on other sites More sharing options...
stang Donating Members 1,353 Member For: 21y 1d Location: Melbourne Posted 07/02/07 11:07 AM Author Share Posted 07/02/07 11:07 AM guys I dont think you understand have had cable for years all of a sudden it wont let me send large attatchment been trying to send a 5mb file and it times out .Never use to have that problem. It is not server related optus say its nothing to do from there end. Link to comment Share on other sites More sharing options...
Blonk Iconoclast Donating Members 4,330 Member For: 20y 3m 25d Gender: Male Location: CH Posted 07/02/07 11:09 AM Share Posted 07/02/07 11:09 AM You may just be dropping packets and the server sends a response which outlook recognises as a large file fault... Check your port/cabling......... Link to comment Share on other sites More sharing options...
chooch Member 256 Member For: 20y 11m 17d Location: Adelaide Posted 07/02/07 11:46 AM Share Posted 07/02/07 11:46 AM hey dude, I work at Optus.. tech support, I'm serious(no im not based in India!)Dude, you are lucky to have been sending 5MB emails previously, Optus mail servers are set to only allow 2MB files.Try using Optus Webmail to send the same file:http://webmail.optuszoo.com.au/use you optus cable username (first part of your Optus email) and password. If that fails then you know it's the Optus mail servers finally catching up with you. If it works then reinstall outlook. Link to comment Share on other sites More sharing options...
chooch Member 256 Member For: 20y 11m 17d Location: Adelaide Posted 07/02/07 11:48 AM Share Posted 07/02/07 11:48 AM Also if you reinstall outlook remember to create an export backup file so you dont loose all your saved emails. Link to comment Share on other sites More sharing options...
ms700 Moderating Team 10,170 Member For: 21y 11m 21d Gender: Male Location: Sydney Posted 07/02/07 11:50 AM Share Posted 07/02/07 11:50 AM hey dude, I work at Optus.. tech support, I'm serious(no im not based in India!)←Ive gotta say mate, the guys at Optus Tech support are nothing but legends. You blokes are always so helpful and patient, and have even advised me what to do when the problem I was having wasnt even Optus related.Keep up the good work! Link to comment Share on other sites More sharing options...
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