Iinet Service Provider

[Adrian6T]

The eastern states are so much better for providers.

Come on Internode come to WA already

Also still waiting for telstra to upgrade so other providers can start up ADSL+2.

[Guest newl]

They have been upgrading but it's a slow process. Big wheels turn slow and all. Takes time, money and space to roll out DSLAMs in favor over CMUX or ASAM, especially in the numbers that they have to do it in.

[XtRmn8]

......f*ck I just wrote this huge post and lost it!!

Steve long story short.

Cheap ADSL or ADSL2+ = Exetel

ADSL1 no Tel.

ADSL2+ inc Tel.

Im with them and very happy. Any questions fire away!

[crans]

I used to work for iiNet. And I can tell you they arnt that bad. You have to remember when it comes to installing a new line its telstra that does all the work. Any delays are 99% of the time telstras fault.

Increase of prices are also due to telstra wholesale trying to put everyone out of the market so bigpond can take over

[Paradoxx]

I have received notice from Westnet this morning that ADSL may not be available on my line due to port availability... I guess I have to wait to find out if they can free up some unused ports at the exchange but if it's full it's full.

newl: I'm pretty sure its a RIM I am connected to, which means its connected in a small hut then all connections from that area get multiplexed back to the main exchange. This limits all connections over the mux to 1.5Mbps... which is fine, but if they do a pair transposition I think it just means I will be wired into another port within the RIM... so it doesnt really help me.

I wish it was easier to talk to someone at telstra who actually knows what they are talking about. It's like getting blood from a stone to get them to do a simple path check... the question is what is between me and the Kingsley exchange?? The answer is obviously a RIM, but do you think I could get one of the operators to look that up?? pfft!

It's so much easier at work, if there is a query about what line is connected you just simply look it up, there is a complete diagram of which wires go where etc.

[Guest newl]

  Quote

newl: I'm pretty sure its a RIM I am connected to, which means its connected in a small hut then all connections from that area get multiplexed back to the main exchange. This limits all connections over the mux to 1.5Mbps... which is fine, but if they do a pair transposition I think it just means I will be wired into another port within the RIM... so it doesnt really help me.

Either way, if the RIM is integrated or non-integrated the limitation will be the mux (either full blown CMUX, ASAM, or DSLAM) at the other end, the limitation will be in Telstras configuration of said equipment or in the capability of the equipment (e.g. CMUX and ASAM cards are only capable of ADSL1).

  Quote

I wish it was easier to talk to someone at telstra who actually knows what they are talking about. It's like getting blood from a stone to get them to do a simple path check... the question is what is between me and the Kingsley exchange?? The answer is obviously a RIM, but do you think I could get one of the operators to look that up?? pfft!

The people that you deal with typically do not have access to the tools to perform such a check. At best, they can perform a simple service qualification query via a web page that would be available to them. Speaking to someone in faults may produce more information.

  Quote

It's so much easier at work, if there is a query about what line is connected you just simply look it up, there is a complete diagram of which wires go where etc.

In general, the only people that have access to plant details that you may speak to (if ever) during the course of a service being installed would be product activation (Sterling St office here in Perth, or possibly elsewhere depending on how your call gets routed in the queue). They have access to the tool called GDD which permits them specific access to plant details with regards to cable routing, distances, fiber conduits, etc. I had access to this too when I was in faults only because I pressed for it but most others in faults could care less (due to not being properly trained in how and why faults happen in external plant) more often than not because they're just contract employees. Most wouldn't probably know what a high resistance open looked like on a pair so they don't know what the test results are really giving them from the test heads.

Last note..Just because you're on a RIM doesn't mean that you're not close enough to the exchange to get normal ADSL service. A RIM installation typically implies that at one stage (or currently) the amount of copper pairs available for services that would be required in that area are less than required therefore the RIM is installed to increase voice and other narrow band service capability (IDSN, frame relay).

[Damo]

  XXXR6T said:

I have received notice from Westnet this morning that ADSL may not be available on my line due to port availability... I guess I have to wait to find out if they can free up some unused ports at the exchange but if it's full it's full.

Why don't you check for yourself on Whirlpool?

Doesn't anyone here have cable? I had BigPond cable connected about 5 years ago at my folks' place and it was bloody awesome. And it only got better. I know several people with Optus Cable where it gets really jammed up in peak periods by my parents' place never has this problem at any time, nor does anyone I know with Telstra cable. And the downloads are always around 1.6mb/sec.

I haven't been there for 2 years now and dearly miss my cable. I've been with TPG for over 18 months (had a dry spell waiting for phone numbers to be sorted out, etc) on ADSL. ADSL2+ still isn't available in my area yet. I'm on 1500/256 with a 25gb download or something for $70/month but the service doesn't really have any problems and I don't care about download limits... I only need speed for remote site access, etc so I'm lucky if I use 3gb a month. iiNet is too fricken expensive for these sort of plans so I never touched them (I thought I should probably mention them).

Edited 10/11/06 06:17 AM by Damo

[Damo]

Hmmm, Whirlpool used to tell you how many ports were available but it looks like they might not do that anymore, maybe since the addition of ADSL2+... not sure.

[Paradoxx]

Heard back from Westnet today, excellent communication from those guys. The application for ADSL got rejected from their wholesaler (telstra) due to zero port availability. My options are to use dialup (woohoo!!) or try again for ADSL later and see if any ports were freed up. I spoke to someone in Applications at telstra and she told me that the fact the application was rejected means that there is no scheduled work at the exchange for my RIM, so the chances of getting ADSL within a couple of months are slim. Only chance really is pot luck of someone in my area ceasing their service and freeing up a port for my line to be connected to.

Or I can go get a wireless modem and connect to telstra wireless broadband at some ridiculous price

[crans]

DO any of you neighbours have adsl?

If the do you have 2 options.

1) The nice way.

Offer to pay 1/2 the account costs and share the connection.

2) Steal there mail get there account details and close down there telephone line. Apply for ADSL

Option 2 is more fun