Any Fault Free Xr6t, F6,or Gt

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  citric acid xr6t said:

Its funny the complainers never seem to be able to get their cars fixed under warranty. Those who do not do a lot of complaining do not seem to have these same problems. And some of us have had most of the known problems, with their cars, successfully repaired under warranty. I wonder if attitudes have a lot to do with some peoples issues.

Just my 2.2c

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For a perfect example see the above post. I can imagine the service manager just tuning out as soon as he realises it's his favourite customer again.

That said not all dealers are perfect, and some vehicles are absolute shockers, but to brand the entire model as a failure is well and truly over the line.

[NT TURBO]

Its fair to say a mass produced product will have a percentage of defective products, say 20% being generous so 80% should have NO problems but he's having trouble finding 1??

Perfectly fair thread IMO.

PS and if I had feedback every 2nd unit clicked and needed spacers and tightening, I'd check it BEFORE I sold it, not wait to see if the customer whinges then fix it.

[XRBloke]

  citric acid xr6t said:

  jetute said:

  GOLDIE said:

After working on the cars for 26 years as a mechanic I can tell you THAT THERE IS NOT ONE BRAND OUT THERE THAT DOES NOT HAVE PROBLEMS.

That is all cars no matter what price you pay from 15,000 to over 1 million dollars have problems.

It may look like fords and holdens have lots of problems but when you look at the volume of cars sold in australia they will come up more.

I can tell you now there are alot more toyota's having faults now because they are selling more does this mean they are not built as good now.

I do not think so it is just that the more you sell the more faults you will see.

Our car only went back to the dealer twice for bonnet cable and idle when new.

The car is out of warranty and I think it is one of the better cars on the market for the price and size

People  Soo people aIF the car you drive is full of faults well either talk to your dealer about it.

When I say talk I mean talk nicely because I can tell from a biusness owners side that ranting and raving and calling people names will not get you anywhere.

If you still do not like your car sell it. And than get a different make with different problems.

Ian.

WE DO NOT LIVE IN A PERFECT WORLD.

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oh goldie... I dont think anyone is saying that a car can be built fault free.... but when the fault develops it should be fixed. it is that simple.

If you buy a breadmaker it it doesnt work properly, you take it back to the store for either for it to get repaired or replaced right? Tehy dont tell you the breadmaker is meant to do that or its within factory specs.... os sorry sir we will have to wait until there is a TSB fot that. It should be same the same for ANY purchase.

All people are asking for is that the problems get fixed under warranty, and sometimes they dont. These people are voacal about it, and rightly so

NOone is expecting a fault free production line, they are expecting after sales service in regards to warranty, some dont get... its not that difficult to understand

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Its funny the complainers never seem to be able to get their cars fixed under warranty. Those who do not do a lot of complaining do not seem to have these same problems. And some of us have had most of the known problems, with their cars, successfully repaired under warranty. I wonder if attitudes have a lot to do with some peoples issues.

Just my 2.2c

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What plannet are you on ? If anyones the issue here its the arrogant dealers who wont look after their customers, the big question is why? They get paid for warranty work so whats the big issue with actually fixing customer concerns? Most customers only get the sh*ts when they are told something cant be fixed when both parties know that they can.. How many people do you see walking into a Ford dealer ranting and raving at their 3000 kay service because somethings wrong? Very few, its the ones who come back in another 2 - 3000 kays with the same problem that hasnt be rectified that get the sh*ts. Whos fault is this? The customers, Ford or the dealers? In most cases its the dealers fault for

A)Not taking the customers concerns seriously to start with and fobbing them off because they dont have enough time that particular day to resolve or even look into the concerns, or

B) Little information from their supplier, being Ford, which is fair enough when a car is a brand new model and does not have any TSBs completed on it.

I know my dealer is great, I dont have to rant and rave or carry on like a little child because they always take my concerns seriously and go out of their way to rectify the problems even if the warranty time allocated doesn't cover the job.. But then again my business owns four cars that are serviced, purchased and regularly upgraded at the dealer so maybe im just a VIP, or the fact that I get on with the service manager well. I know on the otherside there are dealers who treat their customers like dogs and charge the earth.. These dealers are usually the bigger more modern dealers who have a little bald man stuck in a glass office that calls all the shots based on his P&L statement, and the fact that his productivity has to be huge to run such a fancy dealership.

that's my 2 dollars.

[Mercury Silver]

I know my dealer is great, I dont have to rant and rave or carry on like a little child because they always take my concerns seriously and go out of their way to rectify the problems even if the warranty time allocated doesn't cover the job.. But then again my business owns four cars that are serviced, purchased and regularly upgraded at the dealer so maybe im just a VIP, or the fact that I get on with the service manager well. I know on the otherside there are dealers who treat their customers like dogs and charge the earth.. These dealers are usually the bigger more modern dealers who have a little bald man stuck in a glass office that calls all the shots based on his P&L statement, and the fact that his productivity has to be huge to run such a fancy dealership.

that's my 2 dollars.

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We can't afford 2 fob anyone off at either one of the 5 Case IH dealers I work at. But I'll admit the bigger customer you are the better you will get looked after. We do try very very hard to please absolutely everyone but their are some really sucky people out there that just want to screw the f*ck out of you and then whinge a great deal when things don't go their way (some things are just plain unavoidable). Then you get the other side of the coin, you bend over backwards for clients and their machines for year after year and they reward you by taking their business elsewhere when you are a little more expensive on a changeover price.

Hate to say it, but these days there is very little client loyalty so hence dealers have no real loyalty to their customers. Or dealers get to the same stage as what the company I for is, we pick and choose our clients. If you're a known pain in the arse, you don't get as good as price when buying because we just know it is going to cost us later. And if they do buy from us then we are already compensated to some degree.

[BALLBREAKER]

  tab said:

  citric acid xr6t said:

Its funny the complainers never seem to be able to get their cars fixed under warranty. Those who do not do a lot of complaining do not seem to have these same problems. And some of us have had most of the known problems, with their cars, successfully repaired under warranty. I wonder if attitudes have a lot to do with some peoples issues.

Just my 2.2c

←

For a perfect example see the above post. I can imagine the service manager just tuning out as soon as he realises it's his favourite customer again.

That said not all dealers are perfect, and some vehicles are absolute shockers, but to brand the entire model as a failure is well and truly over the line.

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There is sum ignorant people out there,,I have owned xrs for 3 years now & been to three dealers with all most the same result yes iam going to try an other dealer soon. Just an other bad result was alarm was playing up from day 1,,they had the car for 3 days.. another quality defect give you another ok. seen a mark on top of buperbar its a small line about 3 cm,, its caused the boot lid must toutch when you close boot, another a small round plastic cover on throttle body its been missing for a long time time didnt mention these 2 defects to the dealer.When I picket my car up I went over my car they didnt fix these problems so I turned a blind eye to this as well,,,dont forget I was in for 15000 ks service arnt they supose to go over the car with a fine tooth comb..at least I thought they would as it cars first service.Iam starting to think maybe its not the dealers & it ford pty ltd its self maybe there not paying the dealers right for warrenty work or somthing like that,,,I really dont know but the add did say,, NOBODY KNOWS YOUR FORD LIKE WE DO,,,

[citric acid xr6t]

Hi Ian,FORD,, put away all the drive line problems,,how about RUST not my car but others on this forum 2 year old cars,, can you really actcept that its veeeeeery poor quality FORD needs to act on these small but very irritating issues..& anyone with half a brain would not call enybody name[ specially] your ford sevice team. For CITRIC ACID XR its called luck mate some people are born with it & sum not I hope you dont have any warrenty work needed on your car & tell you they cant fix it,,& then will see how you feel about that.CHEERS BB

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I would not consider myself lucky. I have had a number of problems with my car, some they did not fix the first or second time and one I had to wait a number of weeks for them to release the fix. I was firm and did not get emotional with the dealer and they eventually fixed the faults. I also understand their frustration in trying to fix some faults, I have been in a customer service role, fixing computer hardware or managing a business which does this, for the last 28 years.

The company I work for has a large fleet of vehicles, we have had Holdens, Mazdas, Toyotas, Mercedes Benz and Ford vehicles all have had their problems, some more than others (Mercedes, Holden, Mazda). I get frustrated when I see people on here who bag out their car and ford, usually in an emotional sort of way and I often wonder how they would behave at their dealership (Im not having a go at you XRbloke).

Some people I realise have problems with their vehicles but that's why we have warranty and if its not fixed the first time go back, be firm, not emotional, and get it fixed. If you have a dealer who sucks simply go find another.

I love my T in spite of all of its faults and I would be dissapointed if someone missed out on the experience of owning such an excellent car after reading the ramblings of some people on this forum and thinking Ford are worse than other manufacturers.

[jetute]

everyone is entitled to their say.... I Have had a BAD XR6T and now a GOOD XR6T...

It is fine for a few people to sit here and say that we shouldnt complain on the forums blah blah.. But I want to see the day the the shoe is on the other foot. I have had both and feel for the guys that have lemons and arent getting their issues resolved just like I didnt get mine resolved in my previous T.

so if you have a good one like I now do that's fricken great... nowp1sss off and let the guys with issues have a say without you jumping down their throats. If I had issues and it wasnt fixed id be telling people not to buy one as well... that's business.... If I do my work badly I dont get recommended for future jobs by my customers... so shut the FAARRKKK up and let people whinge as much as they want. They are entitled to it...

[BALLBREAKER]

  jetute said:

everyone is entitled to their say.... I Have had a BAD XR6T and now a GOOD XR6T...

It is fine for a few people to sit here and say that we shouldnt complain on the forums blah blah.. But I want to see the day the the shoe is on the other foot. I have had both and feel for the guys that have lemons and arent getting their issues resolved just like I didnt get mine resolved in my previous T.

so if you have a good one like I now do that's fricken great...  nowp1sss off and let the guys with issues have a say without you jumping down their throats. If I had issues and it wasnt fixed id be telling people not to buy one as well... that's business.... If I do my work badly I dont get recommended for future jobs by my customers... so shut the FAARRKKK up and let people whinge as much as they want. They are entitled to it...

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Jet I agree with most of your post,, mate & you said your new T is great ,,Your first one must have given you a sh*t load of problems.This is my second one as well but its a F6 when I up graded thinking F6 would be a better car all round & dealer said when you buy a FPV you get better service,,that's just sales man crap.I would pay for my dealer to fix my car if he said yes we can fix it,, but its gona cost you x amount.When a new car is made and before they release they test it right..what do they go around the block & say its OK,, its ready for production I just cant understand how I can get 2 with problems.People says go to another dealer,,iam up to my 3rd dealer

[BLK6T]

Hey all,

I have had no warranty work yet and done 40 000kms. The T has had little issues such as rattles in interior but most stopped after 10000kms and I found the last ones shotly after that. The whole ute just seems to be really settled and hassle free.

Cheers

[SHOCK]

Previous to the T was a BA XL ute. Had an axle seal leak at 30000 so I sold it and bought the signature. Happy at the minute with 200ks on the clock.