Hpf Customer Service

[Lumpen]

Really?

You sure they'll let me yell stuff at pedestrians?

Even with a chick ive only just met? 

Dont tempt me lumpy! Im having a very bad day!

Hell, buy enough Crownies and I'll bet you'll even be able to 'Test the Springs' as they say

If that tray's a rockin...Dont be a standing on the sidewalk

Lumpy

[Dannopower]

Mick, I feel for you buddy.

Being from Canberra, for those that dont know, We have NO ONE here that is a competent edit tuner for the BA Falcons.

Please understand that for those of us in Canberra that want what we would hope to be reliable, consistant tuning work on our 6T's, we have either had to ship our cars away at great expense for weeks on end (Like you did!) or join in when we have had someone with an idea on a trip (Xtreme/bluepower and Dynowog have been the only 2 that have been) Either way, there is no easy way of offering the full after sales service that living around the corner from HPF or Nizpro or Xtreme tuning may offer.

The point Mick is quite correctly making is that it is Very hard to get anyone to come to Canberra, and considering that you have packed your pride and joy on the back of a transporter, sent it to somewhere in Melbourne you have never been too, for over 2 weeks, and when getting it back isnt what you had hoped for, you have a right to be dissapointed. Then to have them say they would have a look at it while theyre here in town and nothing to eventuate, is terrible.

Hope it works out for you mate.

[Guest]

Moderators are human too ya know,well most are,BM drivers excluded,ya self righteous pr!ck tom,pull your head in as sujested,would make for a change

I know what it's like to get bad service and you hate it,just cos they worked on your heap and it's still holding together dont mean jack whatsaname

vik...type slowly for tom mick!!!

<{POST_SNAPBACK}>

What's up your left nostril Vik?

You been sniffing porky's butt after a again?

Get a hanky and wipe that "mustang" stuck off your beard....

HPF have been working their butts off in preperation for the summernats...

The dyno comp is one of the biggest events in Australia where tuners can show off their skills. And HPF have won it several times....

I'd say it's a fair bet that Rob was burning the candle (no pun intended) at both ends to get his vehicles in top shape for the event, and was more than a little pre-occupied.

I believe they achieved the goal again this year, with a 1260 kW effort.....

only to have the winning car burst into flames..... a very costly disaster in itself, but more than that, it would also be an emotional rollercoaster ride....

The elation of winning, then the disaster of the fire.....

Tuners are human too, you *beep*!

Now as for Mick, he chose to travel interstate to get a tune.

His decision.

He has a problem...

Then take it to the tuner to have a look at.

There'd be NO complaints about customer service if Mick lived in Melbourne.

Rob offered to have a look at his car at the Nationals to save him the hassle of bringing the car all the way back to Melbourne.... ( A bloody fantastic gesture of service goodwill). As it turned out, he did NOT have the time to do that.

And with the mishap that occurred with TRYHRD, who would blame him.

Oh my God. "HPF must be poor on customer service...." I hear you crying...

Give me a break.

tom

PS... Is this type font big enough for you to read, Vik....

<{POST_SNAPBACK}>

Just what I expected

Some old bat rings me with a dripping tap,she wants it fixed,she dont care that the doctors surgery drain is blocked with kidney fat and urgently needs cleaning,that's my promlem!!!

I tell the old bat when I can get there,or sorry luv too busy cant do it,old bat goes elsewhere,gets tap fixed

If I said to old bat,leave it with me luv,HPF style,and get caught up in kidney fat and dont get to old bat.one not happy customer,old bats have big tongues,just like mickey

This aint the first time HPF have been on here for this!!!

dont matter who it is HPF,wog or repco,you get sh*t service it will be shared on here,that's what this place is all about

Those that work in "the real world" know what I'm saying

vik...those that just pick up a pay checque every week got NFI

[tab]

Really?

You sure they'll let me yell stuff at pedestrians?

Even with a chick ive only just met? 

Dont tempt me lumpy! Im having a very bad day!

<{POST_SNAPBACK}>

Hell, buy enough Crownies and I'll bet you'll even be able to 'Test the Springs' as they say

If that tray's a rockin...Dont be a standing on the sidewalk

Lumpy

<{POST_SNAPBACK}>

Thanks Lumpy, the ute'll be going on the market this afternoon. There is no way I can drive it now.

[ms700]

Update time.

Rob @ HPF just called me.

He thoroughly discussed the extensive problems the team had with TRYHRD over the Summernats weekend, and how unfortunately his priorities had to be 100% devoted to TRYHRD over the weekend.

I stated how frustrated I felt with the fact that I was never contacted about the troubles they were having with TRYHRD, and I would have been more forgiving if I knew the problems they were having with TRYHRD blah blah etc etc

Rob apologised to me, and we have come to a solution to my car's problems that, if they come through, I will be extremely happy with.

If everything goes to plan, and all promises are met, my car will be back to flying very shortly, and HPF will be back to their excellent level of serivce that I originally dealt with back in September.

[Flukey]

Update time.

Rob @ HPF just called me.

He thoroughly discussed the extensive problems the team had with TRYHRD over the Summernats weekend, and how unfortunately his priorities had to be 100% devoted to TRYHRD over the weekend.

I stated how frustrated I felt with the fact that I was never contacted about the troubles they were having with TRYHRD, and I would have been more forgiving if I knew the problems they were having with TRYHRD blah blah etc etc

Rob apologised to me, and we have come to a solution to my car's problems that, if they come through, I will be extremely happy with.

If everything goes to plan, and all promises are met, my car will be back to flying very shortly, and HPF will be back to their excellent level of serivce that I originally dealt with back in September.

Good to hear.

[JB]

Update time.

Rob @ HPF just called me.

He thoroughly discussed the extensive problems the team had with TRYHRD over the Summernats weekend, and how unfortunately his priorities had to be 100% devoted to TRYHRD over the weekend.

I stated how frustrated I felt with the fact that I was never contacted about the troubles they were having with TRYHRD, and I would have been more forgiving if I knew the problems they were having with TRYHRD blah blah etc etc

Rob apologised to me, and we have come to a solution to my car's problems that, if they come through, I will be extremely happy with.

If everything goes to plan, and all promises are met, my car will be back to flying very shortly, and HPF will be back to their excellent level of serivce that I originally dealt with back in September.

Glad to hear you had the chance to discuss throroughy with him Mick. Good luck in getting it resolved!

[PSYCHO XRT]

Update time.

Rob @ HPF just called me.

He thoroughly discussed the extensive problems the team had with TRYHRD over the Summernats weekend, and how unfortunately his priorities had to be 100% devoted to TRYHRD over the weekend.

I stated how frustrated I felt with the fact that I was never contacted about the troubles they were having with TRYHRD, and I would have been more forgiving if I knew the problems they were having with TRYHRD blah blah etc etc

Rob apologised to me, and we have come to a solution to my car's problems that, if they come through, I will be extremely happy with.

If everything goes to plan, and all promises are met, my car will be back to flying very shortly, and HPF will be back to their excellent level of serivce that I originally dealt with back in September.

Good stuff Mick.

I wish u all the best mate.

BTW, when are they looking at your car?

Let us know what was wrong with your car mate.

cheers,

San.

[2fardown]

So what was the problem with the surging?

[ms700]

So what was the problem with the surging?

<{POST_SNAPBACK}>

Wont know for sure until HPF has a look at the car.