Hmmm Waranty Or Not?

[Ralph Wiggum]

$59 for fronts $56 for rears bendix...big discount from coventrys cause i work for a company who uses them as a preffered supplier..gotta be happy with that...

[Cashie]

  Lucus1 said:

$59 for fronts $56 for rears bendix...big discount from coventrys cause I work for a company who uses them as a preffered supplier..gotta be happy with that...

Sh$t that was cheap, what bendix pads were they (metal kings)?

Were these for the premium brakes?

[Adam]

  God666 said:

Up until last week I would have said that it would not be a problem for warranty however, service departments are now acting like a bunch of pratts.  90,000 service last week, MOFOCO refused to carry out the service as I had told them to leave the oil and filter out.  I use Castrol R, they can't or won't supply that and I do my changes at 10,000 km and it wasn't due for a change for another 5,000 km.  They said that unless they changed the oil at the specified time, they would not honour the warranty.  Note that every oil change had been recorded in the service book.  Needless to say, they got the finger and I went elsewhere.

Give them a try and if they say 'no', go to another MOFOCO dealer.

That sounds like the dealer has made that decision.

It has nothing to do with Ford Motor Company.

[God666]

  AdamXR6T said:

  God666 said:

Up until last week I would have said that it would not be a problem for warranty however, service departments are now acting like a bunch of pratts.   90,000 service last week, MOFOCO refused to carry out the service as I had told them to leave the oil and filter out.  I use Castrol R, they can't or won't supply that and I do my changes at 10,000 km and it wasn't due for a change for another 5,000 km.  They said that unless they changed the oil at the specified time, they would not honour the warranty.   Note that every oil change had been recorded in the service book.   Needless to say, they got the finger and I went elsewhere.

Give them a try and if they say 'no', go to another MOFOCO dealer.

That sounds like the dealer has made that decision.

It has nothing to do with Ford Motor Company.

Yep, absolutely, it was the dealer that made that decision, not MOFOCO however, it is that same dealer that makes the call on warranty issues in the first instance unless you escalate it to MOFO. MOFO takes pride in advertising the strenght of their dealerships and servicing etc, they need to exercise a little more control over the rogues that are within their fleet of dealers.

[Terebro]

Another for Christian

[TBO240]

  Lucus1 said:

Hey Fellas. My 03 6t ute has had a aps exhaust,pwr cooler,valve springs,eboost 2  boost contoller and an Xtreme edit. My starters now playing (usual dodgy solenoid trick give it a tap with a shifter etc and it fires right up) the cars due for a 60 thou service.....Do you guys think the dealer will try to weasel out of doin the  starter under waranty because of the other mods? As a mechanic I cant see a connection between the other mods and the starter playing up so early in its life but what do you guys think?

<{POST_SNAPBACK}>

maybe you should follow some of you own advise http://www.fordxr6turbo.com/forum/index.php?showtopic=22347

I dont get why you expect them to fault find a fault in an aftermarket system on a car that's under warranty. they have every right to refuse to repair the (or even look at) non genuine parts or systems on a car under warranty. once you start modifiying a car your better off finding a shop that speacialises in high performance mods. Fords techs are trained to repair standard systems or systems with factory approved mods. what happens if they touch the aftermarket hosing and it later develops a leak and causes a fire?(extreme example I know..) whos fault is it then? who pays the bill? they arent going to touch any aftermarket system for that reason.

once again you play you pay...I blew the trans in my ute shortly after hitting the 300rwkw mark. I didnt even bother with trying to get warranty or a new trans from ford because I modded the car so it became my problem.

[ZAP]

TBO240,

I do not see how his mods would affect the starter, as he has not modified the starter and should be covered by warranty.

Your gearbox example is nothing like a starter problem as extra power will not affect a starter, but will affect a gearbox.

[TBO240]

  ZAP_F6 said:

TBO240,

I do not see how his mods would affect the starter, as he has not modified the starter and should be covered by warranty.

Your gearbox example is nothing like a starter problem as extra power will not affect a starter, but will affect a gearbox.

<{POST_SNAPBACK}>

its not my example its his quote from my thread.I would try and mark it as a quote but I cant seem to be able to re-edit it

[Ralph Wiggum]

Hmmm bit stroppy are we?

i told the dealer about my mods

they agreed that the mods done had no effect on that particular component.

If they had said to me "we arent going to touch the starter because you have upped the boost and therefore also the heat in the engine bay so you waranty on that item is void" i would have said okay my problem.

if they had refused to work on the starting sytem because of my mods i would have coped it on the chin and found an auto electrician to do it or simply done it myself.

u had a fault caused by an aftermarket modification and the dealer refused to fix it. stiff bikky's. i really dont see how you case and my case are the same..?

i tried to get my plenum replaced under waranty as the paint is peeling off. i have a slighty different intake setup to standard and they refused waranty on the item... so you know what i did? i repainted it myself. if you play with something and it plays up then its your problem.

Edited 15/01/06 03:38 PM by Lucus1