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Advice On How To Deal With Ford Aust


xrturb

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  • god bless my kids
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  • Member For: 20y 10m 9d
  • Gender: Male
  • Location: claremont meadows, sydney

I was talking to a customer relations guy and had no luck with him so I sort after a supervisor and was liasoning with him and he was nice up till now

I can not see how they think 158 and 3.5 psi is acceptable as within specs and I asked them to send me the spec and they wouldn't

I am going to source a higher person to talk to

Brad

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  • god bless my kids
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  • Member For: 20y 10m 9d
  • Gender: Male
  • Location: claremont meadows, sydney

bump..I was just wondering if anyone in the sydney area with a stock manual could drive my car and comform with me that it is down on power

Brad

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  • Member For: 20y 9m 7d
  • Location: Mildura

Hi xrturb,

Sorry to hear about the problems you are having. Sounds to me like it's one of their crappy overboost flashes. Miss_Aly had the same problem a while back after she was having overboost issues. When she had it on the dyno it only had 150 - 160 rwkw. I might have the wrong fellow pls forgive me if I have, as I'm not having a dig or anything, but I thought you had the edit for your car. If you did have it, what happens when you load it in. Does it correct the problem? If not, can I suggest that you take it around to the dyno and ask them to drop the exhaust including the cat to see if the boost and power comes back. At least that way you can cross one more item off the list. And ifs it's the cat and get them to try a replacement. Standard boost should be at least 5 - 6 psi as far as I'm aware. 3.5 psi seems very low. That's where you kw may have gone.

macka

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Guest Mal
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Have you been dealing with only the 1 dealership? Maybe you should try a few other dealers.. there has to be one out there somewhere who cares about their customers satisfaction?

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  • god bless my kids
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  • Member For: 20y 10m 9d
  • Gender: Male
  • Location: claremont meadows, sydney

well I see it as it being CRC there the one that are giving me run about

now they are going to send a guy from head office to drive the car and I know what he is going to say "drives within spec "

Brad

ps I could have it fixed in 1 day but it just a point I want to prove to ford and why should I pay for there f*ck ups

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  • 4 weeks later...
  • god bless my kids
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  • Member For: 20y 10m 9d
  • Gender: Male
  • Location: claremont meadows, sydney

update

it is now week 12 and now I am waiting on a ford engineer to test drive the car ..and now they ring me a the engineer has now broken his ankle and will not be able to inspect for another 3 to 4 weeks "WTF"

you are right JB care factor 0

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