ZAP No boost, no bottle, just my foot on the throttle! Lifetime Members 7,935 Member For: 21y 2m 10d Gender: Male Location: Sydney Posted 26/04/05 01:00 PM Share Posted 26/04/05 01:00 PM Al,That SUCKS, I would be real p!ssed as well.Tell them that IT IS WARRANTY and that they should pull their fingers out and fix it and say sorry for unproven accusations.I think it is despicable that they have treated you this way. I would get onto the service manager and explain the situation. I am sure that some gimp is getting paid commission on hourly rate......cripes $100 tell them they are F ing dreaming, even Ferrari is not THAT bad and they atleast know how to fix a car.FORD YOUR DEALER SERVICE SUCKS Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-246864 Share on other sites More sharing options...
maximum_velocity Lemming No #5 Member 1,991 Member For: 20y 5m Gender: Male Location: Endeavour Hills, Victoria Posted 26/04/05 01:03 PM Share Posted 26/04/05 01:03 PM ZAP,I think you should post up the whole vid to your drift Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-246865 Share on other sites More sharing options...
ZAP No boost, no bottle, just my foot on the throttle! Lifetime Members 7,935 Member For: 21y 2m 10d Gender: Male Location: Sydney Posted 26/04/05 01:05 PM Share Posted 26/04/05 01:05 PM they are all taken from pics, I do not have any decent external video Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-246868 Share on other sites More sharing options...
maximum_velocity Lemming No #5 Member 1,991 Member For: 20y 5m Gender: Male Location: Endeavour Hills, Victoria Posted 26/04/05 01:35 PM Share Posted 26/04/05 01:35 PM ZapXR6T said: they are all taken from pics, I do not have any decent external video <{POST_SNAPBACK}>Well than post the pics. Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-246879 Share on other sites More sharing options...
Macktheknife Xtreme Xalted Member Donating Members 3,112 Member For: 21y 11m 18d Gender: Male Location: BrisVegas Posted 26/04/05 11:21 PM Share Posted 26/04/05 11:21 PM Big Al,Totally unsatisfactory.Time to have a stand-up with the sales manager or the salesman you purchased from or the service manager or the dealer principle if necessary.Stay cool and continue to refute their claims.Stick to your story that they are the only ones to have ever worked on the car.Insist, insist and insist some more that it is a warranty problem. Dont leave the dealership without them agreeing.I understand its hard sometimes to be this firm in the face of people trained to in ways to offload on clients but you've got to give it a try.Good luck. Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-246929 Share on other sites More sharing options...
tab Sucker Moderating Team 32,303 Member For: 20y 11m 29d Gender: Male Location: Brisbane Posted 27/04/05 11:26 AM Share Posted 27/04/05 11:26 AM That’s a bit of a pain in the proverbial Al – but I do have to agree with Macka, you’re too soft on the bastards. Try the softly-softly approach, then move on to the “run around like a mad man” methodology, and if that still doesn’t work tell them Mack is on his way!Hope you get it sorted buddyTrent. Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-247252 Share on other sites More sharing options...
Dagabond Bored Member Administrator 35,722 Member For: 22y 5m 10d Gender: Male Location: Dé·jà vu Posted 27/04/05 11:46 AM Share Posted 27/04/05 11:46 AM Would have been logged at Ford HQ if you had taken my seemingly useless advice. Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-247269 Share on other sites More sharing options...
cooltint Member 686 Member For: 22y 4d Gender: Male Location: Gold Coast QLD Posted 27/04/05 02:13 PM Author Share Posted 27/04/05 02:13 PM Hi AllLatest update, been to the panel shop that repaired my front bumper 7 months ago. They didn't even take the headlights out let alone remove any earth straps. Got it in writing to back up my claim.Rang the dealer where I bought the car (purchased from Brisbane dealer, serviced @ Gold Coast dealer), spoke to the service manager who listened to my story and said normally he would be inclined to agree with the other dealer only they had another car (with 15,000km on it) came in yesterday for the same problem.Fault was an earth strap missing (left side, same as mine), apparently never been fitted with a bolt just like mine. They fixed it under warranty.He is now going to investigate what's involved with the 'headlights on feature' to see what may be causing the fault there and then he'll ring my dealer and tell them what he finds and back up my story yet again.So far I seem to be getting somewhere but what a frustration to have to do all this myself in the first place.I will post any further news as it comes to hand.CheersBig AL Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-247356 Share on other sites More sharing options...
Lightning Member 335 Member For: 22y 3m 8d Location: Perth, Western Australia Posted 30/04/05 04:33 AM Share Posted 30/04/05 04:33 AM Geez, I am amazed this is still happening. As soon as I saw the title to this thread, I knew what it was. The same thing happened to me, but mine was about 2 weeks after I'd bought the car over 2 years ago! Took a while to find it, but same issue.Good to see you got some success with getting it fixed. Link to comment https://www.fordxr6turbo.com/forum/topic/17194-headlights-failure/page/2/#findComment-248142 Share on other sites More sharing options...
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