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Turbo Failure


Guest Ian Steele

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  • The 'nice guy'
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  • Member For: 19y 10m 18d
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  • Location: Sydney (Area around Ryde)

Only scanned through this thread......but anyway, for what it's worth:

Visited my Ford Dealer last week and spoke to the Assistant Service Manager directly, to discuss all the fixes required for 3,000kM service so I can get them done in one day & booked it in for later.

I raised the subject of my forthcoming APS Phase II & warranty.

He was very open minded about it and basically said "shhhhh don't tell me" <wink> <wink>. Regardless he said if 'noticed' and you had thrown a rod or something, well you get what you expect.

He pointed out that it is not just the dealers decision to provide warranty and gave a prime example:

- XR6T had come in with a blown turbo.

- Service call Ford for a replacement part.

- Ford refuse prior to sending a factory rep to inspect the vehicle!!!

- Ford rep arrives some time later and asks to see the car and notes custom exhuast etc. Went over it with a fine tooth comb and apparently knew what to look for.

- Warranty refused by Ford Australia with no 'help' from this dealer.

So there you go.

I'm not going to mention the dealer by name for obvious reasons and 'cause he's doing me some favours. Greater Sydney Area.

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  • The 'nice guy'
  • Donating Members
  • Member For: 19y 10m 18d
  • Gender: Male
  • Location: Sydney (Area around Ryde)
ha well it wouldnt be sinclair ford...they are as useless as *beep* on a bull...man I really hate them... :laughing:  :laughing:  :blink:

Nah, not Sinclair Ford.

Point is the dealer had NOTHING to do with the refusal of warranty. They were going to replace the turbo but when they called Ford, Ford said no, no, no, not until we inspect the car.

Sounds like someone at Ford is on to the cult of mods.

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  • Member For: 21y 9m 30d
ha well it wouldnt be sinclair ford...they are as useless as *beep* on a bull...man I really hate them... :laughing:  :laughing:  :blink:

<{POST_SNAPBACK}>

Nah, not Sinclair Ford.

Point is the dealer had NOTHING to do with the refusal of warranty. They were going to replace the turbo but when they called Ford, Ford said no, no, no, not until we inspect the car.

Sounds like someone at Ford is on to the cult of mods.

<{POST_SNAPBACK}>

Its not just mods really. Many car makers will insist on one of their experts having a look if a car either has repeting expensive problems, or else a major part that will cost the company thousands blows up.

Kind of like an insurance company person having a poke around after your car got stolen. Its just doing due diligence before the company agrees to part with $1000+ to fix what they know to be quite an unusual problem.

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