badabing Member 40 Member For: 21y 28d Location: Sydney Posted 30/03/05 09:41 AM Share Posted 30/03/05 09:41 AM (edited) I've got one pixel that is locked on red on the ICC screen. I noticed it on the way home, I'm sure it wasn't there before so it must have just died.Anybody know if Ford have a "dead pixel policy" and if they will replace the screen under warranty? This has no effect on function but looks absolutely A red dot on grey or black back ground and your eye is just drawn to the thing. Edited 30/03/05 09:43 AM by badabing Link to comment Share on other sites More sharing options...
Panda Member 225 Member For: 20y 6m 28d Gender: Male Location: Gladstone, QLD Posted 30/03/05 09:47 AM Share Posted 30/03/05 09:47 AM I think that the policy is that there have to be 3 pixels together in which none of the colours are working (red, blue, green) before the screen will be changed under warranty. One dead pixel is considered within tolerances.....crap hey.Check with your dealer, or else you could have an 'accident' with a cup of coffee etc.Panda Link to comment Share on other sites More sharing options...
Blonk Iconoclast Donating Members 4,330 Member For: 20y 1m 13d Gender: Male Location: CH Posted 30/03/05 09:50 AM Share Posted 30/03/05 09:50 AM Why do you watch the ICC whilst your driving....There is more happening out of the peice of glass at the front.... Link to comment Share on other sites More sharing options...
badabing Member 40 Member For: 21y 28d Location: Sydney Posted 30/03/05 10:16 AM Author Share Posted 30/03/05 10:16 AM Thanks Panda, I knew there 'd be a catch Blonk, since you can talk out your I can watch my ICC whilst driving, to each their own I say Link to comment Share on other sites More sharing options...
Zeke zeke Member 792 Member For: 21y 4m 19d Location: Adelaide Posted 31/03/05 12:15 AM Share Posted 31/03/05 12:15 AM FWIW, a pixel that always shows red is locked on and is far more noticeable and a greater problem than a dead pixel.Often, a dead pixel is really only a dead cell in a pixel....ie only one of the three colours (red, green blue) is not working. So, it's really only a dead 1/3 of a pixel. It's not usually very obvious (but this depends on screen size and type etc). On a HD plasma, it can't be seen from more than about a metre Generally it's difficult to get a replacement as it "doesn't affect the normal viewing experience".However, an "always live" pixel is much more annoying and usually accepted as a defect. A "flashing" pixel is worse again.Some manufacturers, especially with commercial screens, have a technique for zapping live pixels with a laser at the end of the production line to turn them into dead pixels before the screen is shipped. one or two dead pixels is within tolerance.The above comments apply to plasmas, but I think they would generally apply to lcd's as well. I had a Clarion TV in my last car and it was replaced on the basis of one defective, live pixel. So, I think you should stick to your guns re a replacement. The bottom line is that it is noticeable from the normal viewing distance and that's generally unacceptable with most screensGood luck! Link to comment Share on other sites More sharing options...
badabing Member 40 Member For: 21y 28d Location: Sydney Posted 31/03/05 08:23 AM Author Share Posted 31/03/05 08:23 AM Thanks Zeke, I'll ask the question next time I'm at the dealer and see what sort of response I get. Link to comment Share on other sites More sharing options...
harvyk Member 1,070 Member For: 19y 8m 8d Location: The North Cooma End of Canberra... Posted 11/04/05 03:02 AM Share Posted 11/04/05 03:02 AM (edited) Did you get a response from your dealer yet???Did they give you the percentage that it needs to be???I have heard to ppl been told that there needs to be a percentage of dead pixels before they replace them, I have also heard of a guy who happened to be under the required percentage and yet all the dead pixels where in the middle of the screen all in the same place (but still under the threshold, so no warrenty repair, but yet he couldn't use the screen...) Edited 11/04/05 03:03 AM by harvyk Link to comment Share on other sites More sharing options...
bjc Donating Members 2,823 Member For: 21y 2m 5d Gender: Male Location: Townsville Posted 12/04/05 02:45 PM Share Posted 12/04/05 02:45 PM Give the screen a good punching, that'll make them die! Then they'll replace it. Just make sure to remove knuckle marks.Brett. Link to comment Share on other sites More sharing options...
fordboy1981 Donating Members 2,075 Member For: 21y 9m 22d Gender: Male Location: Sydney, NSW Posted 13/04/05 01:49 AM Share Posted 13/04/05 01:49 AM they should replace it, I've had 3 replaced so far...Dave. Link to comment Share on other sites More sharing options...
badabing Member 40 Member For: 21y 28d Location: Sydney Posted 15/04/05 04:05 AM Author Share Posted 15/04/05 04:05 AM (edited) Well, they said they would replace it so you've gotta be happy with that.fordboy1981 have all of yours been replaced due to pixel problems? Do you know if the ICC's they put in are new or reconditioned? Edited 15/04/05 04:18 AM by badabing Link to comment Share on other sites More sharing options...
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