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Losing Faith & Paitence


NighEve

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Wow!! I am new to this forum and currently own an XR6T (Wish I didn't). I am sorry to hear others are having issues with there cars and Ford as well, but also glad that I am not on my own.

My car is 16 months old and has 56,000km on it. I was excited when I ordered the car, and was told 6-7 weeks for deliverly. Well 4 months later it arrived. The car was not cheap as just about every go fast or premium option was ordered. I had trouble free motoring for about 1500km. My car the started; Shutting down whilst overtaking, stalling at lights, crunching into 5th gear above 100km/h, severe brake squeal, drive line clunking, cluth shudder, inconsistant power between 3,000 and 4,200rpm. Notchy power delivery, inconsistant rev limiter (500rpm, not day to day, but gear change to gear change), loss of power, to the point where running with a Barina (or similar) was hard work, hand brake failures, rattling sunroof, need I go on!

I have taken the car back to various dealers on 13 separate occasions! Needless to say I'm quite narked about the whole thing! Ford have upgraded the ECU program countless times telling me it will fix it. This fixes nothing! The gearbox has been replaced, the brakes machined, turbo replaced, wastegate bypassed, new fuel pump etc. My car still has inconsistent notchy power, with a variable rev limiter. It appears as though I have dodged the diff bullet.

One prominent Sydney dealer told me that cars can vary 20Kw at the rear wheels and still be with acceptable Ford tolerances! I don't go back there. The other dealer I am going through tries to fix things, but they don't know how. This does not necessarly mean the problem is hard to fix, as it took them 3 attempts to adjust a handbrake. The service manager told me to my face the car was fixed, upon reversing out of my parking spot, with the hand brake still on, I continued to reverse it straight back into their workshop for another attempt. After they fixed it for the second time, you would think they would test it before giving it back to me. But no, they gave me back the car, and the handbrake still didn't work. Upon venting my opinions of a few people in and around the workshop my car was whisked away for the 3rd time and promptly fixed. HOW HARD DOES IT HAVE TO BE!!

I have spoken with Ford a number of times through their 13FORD number. They explained to me that there is an excalation process through which my car will go if the dealer can't fix it. You would think that after 13 trips to the dealer I would be fairly advanced along the excalation process. I am now like you guys waiting for Ford to get back to the dealer with a solution, so my car can go in for it's 14th time. In all honesty I doubt very much that the car will ever be right.

I honestly struggle to find good points with the car after this experience, and if it wasn't a company car it would be long gone, but unfortunately I am stuck with it for the next 3 years. Maybe by then they will have fixed it!!

TRACK

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  vik351 said:
Well said mate,BUT still they dont listen :pooh:  :msm:

*nods* It's more so that the problems remain fresh in my mind and I don't relegate the car to "oh well in 18 months it's gone" sort of mentality.

I was planning on hanging ontot he T (or passing it on to my Dad) at teh end of the lease but I couldn't do _that_ to a family member, so now my decision ebs and flows....

A.

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My overboost was occassional, then went to daily and scarey!!!

Have had ECU disabled by ford until resolved.

Was told it would be a couple of days, was told by ford 22/11/04 it will not be till next year

Without ECU it has turbo lag, but revs much much better, and ALWAYS gives boost, so you will overtake and get back SAFELY

To those that wonder if they have overboost, you will know if it happens

The engine goes from 3000-5000 rpm to 1000 rapidly, the harder you press the accelerator, the slower it goes and there is NO power.

Frankly I am happier without ECU tweak, it has NOT failed since being bypassed.

Not bad for a $58,000 car, step 1 disable all the electronics.

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  • No boost, no bottle, just my foot on the throttle!
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I had weird problems with my car. It would overboost (but not cut), surge under mild throttle, flatspot after changing gears, use more fuel, idle rough. After giving Ford 2 chances at fixing it, I went to APS and had the Unichip installed. This fixed all the problems and the car was a dream to drive. Took the car to Ford about the driveline clunk as their engineer was going to inspect my car. They said there was no problem with the driveline and that they have put me on the warranty alert list because of the Unichip. I have now removed the unichip and the car is running like crap again.

It is nice to be punished for trying to fix a problem Ford could not fix.

I think I should just ask Ford for $5,000 refund and they can SHOVE their warranty up their :msm: as they seem to deny any problems and could not fix a paper airoplane.

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ok, just to clear up a few things from what people have been talking about on this thread. My car has 46k on it and the computer control of the wastegate has been bypassed (at least that is what was written on the Ford Service documents - would at least explains a portion of the friggin whole day experience of waiting for the thing to be fixed).

At first my car that laggy feeling and then hammered - felt like I have never felt it before. Next day it was back to the blank pedal. Got me stuffed what is making it do this since the wastegate solenoid was bypassed and this was the so-called problem all along.

Just like today I had a mirror image run of yesterday. Took off from work late afternoon, nice and cool outside (out in the bush on the NSW border), dropped the loud pedal and the car shot away and I was changing gears much quicker then I have gotten used to. Less than 15 seconds later I had a f*cking xD falcon that was once a taxi. I'm reading all this hype about different tuning tricks now avilable and I can't help but feel like giving it a try because anything has got to be better than this (now just have to find a supplier/tuner in SE QLD!).

BTW, I am whinging about this because it has gone on too long and considering I drive long distances out in the country and have to overtake at high speeds most times around very large turcks, this problem is like thorn in my eye at the moment!

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This all sound very familiar. They bypassed the turbo boost solenoid on my car as well, didn't really make any performance difference, but it shore did use more fuel. As this didn't work, they then replaced the whole turbo, wastegate, etc. assembly. This also didn't work.

Although I have noticed that every time the stuff around with it, it works great for about a week. It drives like you would expect, then one day it plays up and never recovers.

It cranks longer before firing, rev limiter shortens (5,800), flat notchy power between 3,000 and 4,500rpm which comes good at 4,500rpm like somebody turns on a light switch, flatspots and chug-a-lug type efforts for over 100m, notable changes in induction sound with no extra go, clunking driveline. On some occassions when the A/C cuts in a clunk is heard from the driveline. It also accelerates harder for a second when you lift your foot to change gear. This is most noticable when changing gear under a heavey throtle at around 3,000 - 3,500rpm.

I spoke with Ford today at their CRC telling him all this, and his reply was tell the dealer, the dealer should be relaying this info back to them so they can try and fix it. Funny thing is, when you tell the dealer he dosen't write anything down, he just smiles blankly back at you saying, we've spoken to Ford and its with them. We'll be in touch when we know more.

Not confidence inspiring stuff!

I visited a signwriter today. Enough is enough. I feel it's time to share the joy with the rest of the very impressionable public. (Will post pictures when complete). It probably won't do any good, but it will make me feel better, and certainly give the guys at the dealership something to talk about when it goes back!

TRACK

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  • No boost, no bottle, just my foot on the throttle!
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  vik351 said:
Yea Zappa,I hear what your saying...why do ford want to go out of business so bad :spoton: I just dont get it????

vik

<{POST_SNAPBACK}>

Vik,

I do not want Ford to go out of business, I just want them to pull their fingers out of their :spoton: and start giving their clients S E R V I C E. They must think we are morons by treating us the way they do.

They BS us about problems that we are having with their cars and when we push them harder they either say its normal or do a half assed fix. They seem to cause more problems than they fix everytime one of us use ford service to fix our cars.

This is my first and last Ford, this is not because of the Car, I love my T, but because of Ford's unwillingness to recognise my issues I am having with this car.

May be that I own a service company and that if I treated my clients the way Ford treats theirs, I would only last 5 mins in business and this really annoys me.

I am now stuck with a car that has problems that I expect I will still have when I get rid of it in 4 years time....but I will not make the same mistake again. No matter how unreal the next Ford turbo is, I will always remember the lack of service I and most forum members have recieved and will not purchase another Ford.

I know that some of you have heard this before, but Ford rely on people doing the old "put up and shut up" when it comes to their pathetic servicing.

Vent over.....sorry

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