FPVPSI Member 503 Member For: 21y 10m 8d Gender: Male Location: Victoria Posted 22/10/04 09:44 PM Share Posted 22/10/04 09:44 PM (edited) God I could burn New Oaks right now... ...I took my car in yesterday to get afew minor things changed/fixed...O-ring, repaint the intercooler (paint was comming off... ) and get them to look at my Auto trans...I dropped it off to them in the morning at 8ish and specifically REQUESTED that they call me as soon as there finished with my car so that I can come pick it up, since I had a meeting late afternoon...So sick of waitng I called them at about 4:30 and the receptionist said it was done a while ago...So why didnt u call me...after going in and speaking to the service manager, he told me that the car was well taken care of, trans fixed, some computer settings were updated or something... :o ...the first event was a minor inconviniance compared to the following thing that I spot... ...I walk outside to pick up the car and go for my inspection as you do of the car...I walk toward the front of the car and notice a little spec, as I come closer to the front I spot a huge bloody deep scratch on the front bar... :angryfire:...I storm back in demarding answers, and I'm meet with nothing but a doopey manager playing dumb, he's like "Are you sure it wasnt there"... I even washed it it the morning too...after quite a heated discussion, they agreed to fix it on wednesday... :o ...the car only has 6000k's on it, you would think that they would take more care, when transporting the car and such...I had a Honda Legend pror to this and used to take it to Robert Lane Honda, they used to treat it like gold, absolutly loved them, great people and fantastic service, can't say the same about New Oak's...a bitter start to my Ford ownership...-Mick... :o Edited 22/10/04 09:51 PM by FPVPSI Link to comment Share on other sites More sharing options...
Mondie Firm Member Donating Members 2,924 Member For: 22y 1m 23d Location: Adelaide Hills Posted 22/10/04 11:22 PM Share Posted 22/10/04 11:22 PM Fark New Oak.l have spent $150k in the last 3 years there and they still wont look after me when it comes to servicing and resolving issues. Link to comment Share on other sites More sharing options...
Guest Guests Posted 22/10/04 11:29 PM Share Posted 22/10/04 11:29 PM Jarvis Ford over here at norwood are his retard cousins vik Link to comment Share on other sites More sharing options...
FPVPSI Member 503 Member For: 21y 10m 8d Gender: Male Location: Victoria Posted 23/10/04 12:31 AM Author Share Posted 23/10/04 12:31 AM (edited) Fark New Oak.l have spent $150k in the last 3 years there and they still wont look after me when it comes to servicing and resolving issues.<{POST_SNAPBACK}>Unbelievable Mondie, that's just pathetic hearing something like that, a loyal customer and they treat you like crap... :angryfire: ...I can't stress enough how much these pricks have pissed me off... ...Can anyone recommend a GOOD (if that's at all possible) Ford dealership...Mick... Edited 23/10/04 12:35 AM by FPVPSI Link to comment Share on other sites More sharing options...
XR6_ED Member 1,517 Member For: 21y 9m 10d Posted 23/10/04 01:42 AM Share Posted 23/10/04 01:42 AM (edited) Jarvis Ford over here at norwood are his retard cousins vikCome on vik you love em On a serious point thou,My boss is a Expensive Daewoo retard. All our utes are service on site by the dealer and only go to the dealer for a major job..The best part about this is if you have a problem you can show him instead of some dope arse service manager who know jack about everything.If they come across a problem they can show you there and then.It has its big advantagesI dont even know if any ford dealers do it...If they do they certainly dont promote it .We dont pay anything extra for this onsite service and the bonus is it is the dealer doing the work not those dopey onsite mechanical companies who could write all they know on their little finger with a texta Edited 23/10/04 03:29 PM by XR6_ED Link to comment Share on other sites More sharing options...
Blown BA In Your Face Member 6,195 Member For: 21y 9m 15d Gender: Male Location: Peninsula Posted 23/10/04 02:46 AM Share Posted 23/10/04 02:46 AM Sorry to hear that Mick I can't understand why a big dealer like that would treat their customers unfairly Link to comment Share on other sites More sharing options...
voy74656 voy74656 Member 2,039 Member For: 21y 1m 7d Location: Adelaide Posted 23/10/04 05:37 AM Share Posted 23/10/04 05:37 AM Jarvis Ford over here at norwood are his retard cousins vik<{POST_SNAPBACK}>oooooo dont u get me started vik Link to comment Share on other sites More sharing options...
Mondie Firm Member Donating Members 2,924 Member For: 22y 1m 23d Location: Adelaide Hills Posted 23/10/04 10:17 AM Share Posted 23/10/04 10:17 AM Mick,l have had a couple of dealings with Strapp and found them the most professional dealership with the most impressive service facilities l have ever seen. They certainly try to rise above the pack unlike New Oak.l have also heard good things about Knox but not used them personally. Link to comment Share on other sites More sharing options...
shockwave Member 129 Member For: 20y 6m 3d Gender: Male Location: Melbourne Posted 23/10/04 03:15 PM Share Posted 23/10/04 03:15 PM (edited) Has anyone had any good/bad experiences with Courtney & Patterson Ford's service? Edited 23/10/04 03:15 PM by shockwave Link to comment Share on other sites More sharing options...
Phucknuckle VERY LARGE MEMBER Member 165 Member For: 20y 2m 25d Location: Nthn NSW Posted 23/10/04 11:08 PM Share Posted 23/10/04 11:08 PM I have 2 relatives that used to have thier vehicles serviced there (C&P).........some good and some bad reports......... Link to comment Share on other sites More sharing options...
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