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Got my car bak from New Oak Ford


FPVPSI

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  • Member For: 21y 10m 8d
  • Gender: Male
  • Location: Victoria

God I could burn New Oaks right now... :glad: ...I took my car in yesterday to get afew minor things changed/fixed...O-ring, repaint the intercooler (paint was comming off... :nono: ) and get them to look at my Auto trans...I dropped it off to them in the morning at 8ish and specifically REQUESTED that they call me as soon as there finished with my car so that I can come pick it up, since I had a meeting late afternoon...So sick of waitng I called them at about 4:30 and the receptionist said it was done a while ago...So why didnt u :nono: call me...after going in and speaking to the service manager, he told me that the car was well taken care of, trans fixed, some computer settings were updated or something... :o ...the first event was a minor inconviniance compared to the following thing that I spot... :angry:...I walk outside to pick up the car and go for my inspection as you do of the car...I walk toward the front of the car and notice a little spec, as I come closer to the front I spot a huge bloody deep scratch on the front bar... :angryfire:...I storm back in demarding answers, and I'm meet with nothing but a doopey manager playing dumb, he's like "Are you sure it wasnt there"... I even washed it it the morning too...after quite a heated discussion, they agreed to fix it on wednesday... :o ...the car only has 6000k's on it, you would think that they would take more care, when transporting the car and such...I had a Honda Legend pror to this and used to take it to Robert Lane Honda, they used to treat it like gold, absolutly loved them, great people and fantastic service, can't say the same about New Oak's...a bitter start to my Ford ownership...

-Mick... :o

Edited by FPVPSI
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  • Member For: 22y 1m 23d
  • Location: Adelaide Hills

Fark New Oak.

l have spent $150k in the last 3 years there and they still wont look after me when it comes to servicing and resolving issues.

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  • Member For: 21y 10m 8d
  • Gender: Male
  • Location: Victoria
Fark New Oak.

l have spent $150k in the last 3 years there and they still wont look after me when it comes to servicing and resolving issues.

<{POST_SNAPBACK}>

Unbelievable Mondie, that's just pathetic hearing something like that, a loyal customer and they treat you like crap... :angryfire: ...I can't stress enough how much these pricks have pissed me off... :angry: ...Can anyone recommend a GOOD (if that's at all possible) Ford dealership...

Mick... :nono:

Edited by FPVPSI
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  • Member For: 21y 9m 10d
Jarvis Ford over here at norwood are his retard cousins :nono:

vik

Come on vik you love em :msm::msm:

On a serious point thou,

My boss is a Expensive Daewoo retard.

All our utes are service on site by the dealer and only go to the dealer for a major job..

The best part about this is if you have a problem you can show him instead of some dope arse service manager who know jack about everything.

If they come across a problem they can show you there and then.

It has its big advantages

I dont even know if any ford dealers do it...If they do they certainly dont promote it .

We dont pay anything extra for this onsite service and the bonus is it is the dealer doing the work not those dopey onsite mechanical companies who could write all they know on their little finger with a texta

Edited by XR6_ED
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  • Member For: 22y 1m 23d
  • Location: Adelaide Hills

Mick,

l have had a couple of dealings with Strapp and found them the most professional dealership with the most impressive service facilities l have ever seen. They certainly try to rise above the pack unlike New Oak.

l have also heard good things about Knox but not used them personally.

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