DIFF CLUNK - Combined Approach

[jetute]

Well thought-out post Zap!

. Media as a tool should be ruled out from word go as Ford would deem this a threat.

I am confident that Ford will respond to a group letter. This response could well be negative which will put us back at square one.

With respect you are wrong. History shows that the only way the LS1 issue was addressed in this country was when a forum member sent a list of threads to both ACA and Motor mag. The site was obviously not involved as it is only a medium for expression. I haven't read it but I assume there is a disclaimer that indicates the views expressed with in are not that of the site owner and so forth. If there isn't, there sure as hell should be.

In this particular case Expensive Daewoo was forced to publicly respond to the questions being asked by the media. This approach makes sure that ignoring this problem doesn't continue. For all we know this action could very well be underway. If you didn't want the possibility of this action taking place the tread should never have been posted in public. This type of action never really addresses individual cases. All it does is make the company in question move to make an attempt to stop future occurrences. It will undoubtedly cause greater claims from people that weren't aware of the problem.

The media reads these forums and at any time could decide there is a story to run with. As an example they could have read Mondies thread on both here and FF and asked for people with similar experience to contact them. It really is that simple. You could very well open Fridays Herald sun and see this topic as reference.

In one occasion the media tracked down forum members and asked them to comment on what they had to say on the forum. You need to know that what you have already done is enough to force Fords hand. You have commented in public about an issue that you aren't happy about. You have already backed Ford into a corner. I know for a fact that anything said about FPV is read and noted. I have little doubt that Ford is the same? I know of one instance where the owner was confronted by a dealer principal after his comments were posted on a forum.

If you arte really concerned about what Ford thinks then I respectfully suggest you don’t air your view in public on any forum. You may as well taken out an ad in the Saturday Paper.

"You have commented in public about an issue that you aren't happy about. You have already backed Ford into a corner."

With all due respect that was done a long time with the first post on any forum where someone has complained about driveline shunt, brake shudder or any other issue they have. So you suggesting that this thread or any post that I have written in the last few days has forced ford into a corner is ludicrous.

I have commented publically on a forum yes. this is not the herald or any other major form of media. This is not read or seen on a daily basis by anywhere near the number of people that most media tools are. You need to get things into perspective.

"If you arte really concerned about what Ford thinks then I respectfully suggest you don’t air your view in public on any forum. You may as well taken out an ad in the Saturday Paper."

I do not care what ford think just like they dont care what I think.... I just think that throwing aca or the like into their faces will not induce any sort of favourable outcome.

These topics have been on these forums for a long time and we definately are not the first ones to bring them up!!!

[HSE2]

I agree posting correspondence is a huge problem especially if the other party is not aware of your intentions.

There is a difference with stating how you feel about certain treatment or responses. That is nearly impossible to police and if you tried you may as well pack up all forums because the point of which would cease to exist.

The point I make is that these comments are made in open forum. Guys this is the media, you are part of it.

[jetute]

I agree posting correspondence is a huge problem especially if the other party is not aware of your intentions.

There is a difference with stating how you feel about certain treatment or responses. That is nearly impossible to police and if you tried you may as well pack up all forums because the point of which would cease to exist.

The point I make is that these comments are made in open forum. Guys this is the media, you are part of it.

"The point I make is that these comments are made in open forum. Guys this is the media, you are part of it."

correct!! just like any other comment made on any other forum. This thread is not intended to start a sh!t fight. It is for us who have problems to collaborate ideas so that we can hopefully offer ford good feedback and somewhat helpful advice. This is a method where we as a group can try to interact in a mutally beneficial way.

[HSE2]

With all due respect that was done a long time with the first post on any forum where someone has complained about driveline shunt, brake shudder or any other issue they have. So you suggesting that this thread or any post that I have written in the last few days has forced ford into a corner is ludicrous.

I have commented publically on a forum yes. this is not the herald or any other major form of media. This is not read or seen on a daily basis by anywhere near the number of people that most media tools are. You need to get things into perspective.

"If you arte really concerned about what Ford thinks then I respectfully suggest you don’t air your view in public on any forum. You may as well taken out an ad in the Saturday Paper."

I do not care what ford think just like they dont care what I think.... I just think that throwing aca or the like into their faces will not induce any sort of favourable outcome.

These topics have been on these forums for a long time and we definately are not the first ones to bring them up!!!

I have suggested no such thing. The "you" is genetic not specific

Yes I was one of the very first to raise this subject in 1999 on a forum called Blueoval news. It was the reason I found forums and got involved in this type of community. 5 years later and over 12000 posts on many automotive forums I have learnt a thing or two about who reads what and when.

You did however make the point that the media should be left out of this discussion. Too late. What you need to realize is that for the purposes of the Ford Mo Company this doesn't have to have a huge exposure number. The perspective you don't have is under estimating who is reading what. It’s not the number of people it is the WHO that is reading that makes forums a powerful media tool. That is the perspective you need to learn. You need to know that Ford directs to this forum under the MY Ford Section of their site. Two other forums have the same privilege. Ford as far as I know have a health respect for the opinions that are expressed on these forums, but you need to know that just about every jurno out there that comment on the automotive scene read what you and I have to say. You’re a comment away from making news at anytime and you need to appreciate that.

[jetute]

just like to add one more point.... the dealers are not the ones to blame here... they work under direct orders from ford..... Im sure each dealer would fix every problem if big brother was not counting dollars.

Many comments on these forums are fuelled by anger caused by the treatment many customers are receiving.

[jetute]

With all due respect that was done a long time with the first post on any forum where someone has complained about driveline shunt, brake shudder or any other issue they have. So you suggesting that this thread or any post that I have written in the last few days has forced ford into a corner is ludicrous.

I have commented publically on a forum yes. this is not the herald or any other major form of media. This is not read or seen on a daily basis by anywhere near the number of people that most media tools are. You need to get things into perspective.

"If you arte really concerned about what Ford thinks then I respectfully suggest you don’t air your view in public on any forum.  You may as well taken out an ad in the Saturday Paper."

I do not care what ford think just like they dont care what I think.... I just think that throwing aca or the like into their faces will not induce any sort of favourable outcome.

These topics have been on these forums for a long time and we definately are not the first ones to bring them up!!!

I have suggested no such thing. The "you" is genetic not specific

Yes I was one of the very first to raise this subject in 1999 on a forum called Blueoval news. It was the reason I found forums and got involved in this type of community. 5 years later and over 12000 posts on many automotive forums I have learnt a thing or two about who reads what and when.

You did however make the point that the media should be left out of this discussion. Too late. What you need to realize is that for the purposes of the Ford Mo Company this doesn't have to have a huge exposure number. The perspective you don't have is under estimating who is reading what. It’s not the number of people it is the WHO that is reading that makes forums a powerful media tool. That is the perspective you need to learn. You need to know that Ford directs to this forum under the MY Ford Section of their site. Two other forums have the same privilege. Ford as far as I know have a health respect for the opinions that are expressed on these forums, but you need to know that just about every jurno out there that comment on the automotive scene read what you and I have to say. You’re a comment away from making news at anytime and you need to appreciate that.

You’re a comment away from making news at anytime and you need to appreciate that.

appreciated..... thanks for the reminder but im sure we all know that... Now this would be one boring bit of news to air on any media.

"Ford as far as I know have a health respect for the opinions that are expressed on these forums."

you reaaly believe that?? would there not a be fix under way for all issues if this was the case???

anyhow I do not want to dwell on this with you any longer as what we are talking about right now is drawing more attention then what this thread is about. This should not be the case.

I do appreciate your comments and input... and you should appreciate where we come from as well...

If people do not want to talk about this issue im sure they will stop.

[Lightning]

The foreman mentioned that the AU's had a clunking problem, but that was fixed with diff oil and some additive.....that's not what I heard from other people here.

I can confirm this for my AUII XR6. The additive was done, the oil was done. Still clunked under much the same circumstances as it does now, but not as bad. All in all, my 'clunk' isn't as bad as it sounds others are, but it still detracts from what would otherwise be a nearly perfect beast.

[HSE2]

“Media as a tool should be ruled out from word go as Ford would deem this a threat."

What I had to say was about this comment. If you realise you are using the media and what you had to say wasn’t a contradiction then fair enough. If you all know that what is said here can be used whether you like it or not then again fair enough. Some people expect a right of privacy with comments made in open forum. I expect not everyone knows what you know. For all you know I could have gathered the threads that contain diff problems and posted them off to Jess Taylor or ACA and ask that they run a story.

Your comment from above indicated a control you don’t have once things are in public and that is any subject. My point is that I or anyone else could take the wish of this forum out of its hands.

There is a grievance

There is a perceived lack of response from the big corporate

and there are numerous complainants.

That my friend, is enough. Personally I don’t think that would harm the situation at all. It’s done in a way that isn’t a group action and by an unknown party.

Yes Ford has a respectful opinion of forums. At least I think so. If they didn't, neither David Flint, Geoff Polites and Gordon Barfield would be members of this type of community. If they didn't Ford would not be employing people to monitor forums for content that isn't in the best interests of Ford.

Supposedly a fix for one of these issues will be in the field next month. If I knew which problem this fix addressed I would say so but I don't. As owners it is often too easy to think that the concerns are big ignored. Perhaps they are. On the strength of it the guilty party in this problem appears to be escaping Scott free.

I wouldn't say owner concerns over expensive cars would be boring on any medium. It is news. Worse is covered that’s for sure. What we are talking about is central to the thread in question. Isn't it about getting attention and action for an on going problem? Isn't what is being discussed about the best way that can be achieved? Isn’t it about a call of numbers and the best way those number can be used?

A “greater” media investigation won’t help the individuals here or anywhere else but I bet it would result in a change of emphasis on where the problem lies and what can be done to improve it.

Edited 19/05/04 07:42 AM by HSE2

[jetute]

“Media as a tool should be ruled out from word go as Ford would deem this a threat."

What I had to say was about this comment. If you realise you are using the media and what you had to say wasn’t a contradiction then fair enough. If you all know that what is said here can be used whether you like it or not then again fair enough. Some people expect a right of privacy with comments made in open forum. I expect not everyone knows what you know. For all you know I could have gathered the threads that contain diff problems and posted them off to Jess Taylor or ACA and ask that they run a story.

Your comment from above indicated a control you don’t have once things are in public and that is any subject. My point is that I or anyone else could take the wish of this forum out of its hands.

There is a grievance

There is a perceived lack of response from the big corporate

and there are numerous complainants.

That my friend, is enough. Personally I don’t think that would harm the situation at all. It’s done in a way that isn’t a group action and by an unknown party.

Yes Ford has a respectful opinion of forums. At least I think so. If they didn't, neither David Flint, Geoff Polites and Gordon Barfield would be members of this type of community. If they didn't Ford would not be employing people to monitor forums for content that isn't in the best interests of Ford.

Supposedly a fix for one of these issues will be in the field next month. If I knew which problem this fix addressed I would say so but I don't. As owners it is often too easy to think that the concerns are big ignored. Perhaps they are. On the strength of it the guilty party in this problem appears to be escaping Scott free.

I wouldn't say owner concerns over expensive cars would be boring on any medium. It is news. Worse is covered that’s for sure. What we are talking about is central to the thread in question. Isn't it about getting attention and action for an on going problem? Isn't what is being discussed about the best way that can be achieved? Isn’t it about a call of numbers and the best way those number can be used?

A “greater” media investigation won’t help the individuals here or anywhere else but I bet it would result in a change of emphasis on where the problem lies and what can be done to improve it.

I agree totally with this post..... my comment "the media should be ruled out from word go" actually was meant to be taken in a way that the first step should not be to throw a bucnch of cameras in fords face..... But to rather let them know how we feel and that we would like two way communication on the matter as a group.

Personnally I do not feel it would harm the situation either... But it should not be the first form of contact that we have with ford.

You mentioning that there is a fix for something coming out in the next month or so sort leads me to believe that it could well be to do with the diff.

As I mentioned before, when I spoke to my dealer this week they did not for the first time deem the clunk normal and he actually said they are looking into it...The way he said it and the way he delivered the line came across like ford now deem this a problem although he never said the word problem... Only time will tell.

Anyhow.... am eager to see what Dr Z's letter says

[Guest turbo21]

I also want add that fordxr6.turbo.com has nothing to do with our problem and that this is only a place where we come to share the good and bad about our cars. Luckily for us we can now see that we are not alone in our problems. But please do not drag the name of this site into any correspondece that we have with ford.

Jetute,

I didn't literally mean on behalf of the website, I guess I misworded- I meant , rather, to send it on behalf of the people on the site experirncing the prblem - with, obviously, no reference to the site itself!!

cheers