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Good news service story


Falchoon

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  • I see red
  • Member
  • Member For: 22y 1m 19d
  • Location: nowhere in particular
Hmm would you still go back there next time noting that it was they not you that stuffed up the globe replacement in the first place? Sure they seem to do a good job of salvagng their reputuation but only after you complained.

Yeh I would go go back to them. Headlight globes are a relatively minor problem. Though saying this I just checked the 'old' globes that they pulled out and they were both OSRAM/Ford ones. It seems both of my original Narva 30+ mysteriously disappeared!

I did previously have them on my black list though from when I bought my previous car (EB 6cyl GLi) a few years ago The salesman promised to fix a few warranty problems when I bring the car in for first service but when the actual time came the salesman denied all knowledge. I had a stand up argument with the service manager over the issues and told him he'd lost me as a customer. I also happened to be fleet manager at work at the time so I arranged alternate servicing arrangements for all our Fords while I was at it.! :spoton: They have different management now from those days.

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  • Member For: 21y 20d
  • Gender: Male
  • Location: Prestons NSW

Falc

Well I guess one of the service guys is now driving around with them installed :ermm:

So have you actually checked the globes that are in your car? Are they really what they said they were putting in?

Did the new globes make a noticable difference. I put new globbes in my bombodore a while back and couldnt really see that they where worth it. I think from memery they where 50/50's or something like that.

Wayne

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  • I see red
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  • Member For: 22y 1m 19d
  • Location: nowhere in particular

No, I haven't actually checked them yet, I thought I was the only one that was untrusting of people! I can't be bothered really, I have two functioning headlights and that is all that's really concerning me. However, if at an unspecified time in the future a globe blows and I find they have been substituted then I'll have a few heated words to say :gooff: . I haven't driven at night yet to see if they actually are brighter.

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