Our home phone is with Telstra, havent had any problems.. I install Foxtel, and the people gettin Foxtel thru telstra, their work orders are always wrong, its like the customer signs up with a deal of some sort, telstra muck up the deal, and we end up having to call telstra asking them wtf when trying to install the damn things.. By then telstra need 24hrs to fix orders so the customers have to wait at least 24hrs but its usually a week.. My sis works for Telstra, and can give us good deals, so when my internet contract finishes with netspace, ill look into their bundles... IMO stay away...