Trying not to be harsh but this is bullsh*t!
if a part has a problem, it needs to be sorted out, but to bag a product with no proof is crap, actually it's probably slander. People need to be accountable for what they post, if Towsw001 names the shop or person that told him, then the blame can be moved to that person, but posting and
then not passing on the details, then the blame lies with him.