I'm currently a CMS customer and cannot fault them.
Joe is extremely helpful even if difficult to get hold of at times due to the fact there's only one of him and every time I see him he's absolutely flat out.
He's trying to run a small business, return customer calls and enquiries and obviously do his thing on the dyno.
I've had him return calls around 6.30pm, still hard at it.
Guys have already commented above on the sort of work he does so need for me to say anything.
^^Not the case.
Tunehouse first tuned my ute back in late 2011. They're a much more 'polished' business if that makes sense, very commercially aware, have a workshop floor you could eat off and very good customer service.
Tuning in my experience with them was mixed; did a tune that was very good on the street even if it was hard to compare figures as they have a hub dyno, but 18 months or so down the track had an issue that they couldn't diagnose, have to look up the details but they spent a lot of (charged) time trying to fix something that turned out to be pretty basic iirc.
They don't just do a lot of barra work, they're into jap stuff in a big way and also do plenty of V8s.
However, they know how to charge; initial custom tune was quit reasonable at around $700 + GST from memory but they mark parts up quite heavily.
Other things like my 700cc injectors turning out to be drilled stockers (yes they worked, but the price was way up there) which was common enough in the day, but pretty sure there were plenty of other options even in 2011.
Haven't been back there since 2013 though so may be a bit out of date.