I had my T in for some warranty work in November, and I'd just bought my 20" wheels only a week before, anyway I KNEW there wasn't a mark on them, well needless to say when I went to pick up my car the following day the passengers side rear wheel had been gutter scraped the ENTIRE way around... Went inside and complained and the service manager came out to have a look and said point blank, we didn't do that. I asked him if was inferring that I was a liar... he said no, so I reiterated my point and well after 15 mins of me accusing them of damaging my week old wheels and him saying they didn't he gave in, but still wouldn't accept responsibility (???) for the damage though they are now going to fix the wheel for me free of charge... the car goes in tomorrow and they reckon they will need it for 3 days and I get the use of loan car, free of charge also for those 3 days... I'm an extremely honest person and expect exactly the same in return and basically being called a liar to my face didn't sit too well with me... not good enough. Jack