G'day Guys I had an accident last Friday. My car was towed to one of AAMI's repair centres , I would have liked my chosen repairer to perform the work but instead they sent my car down to another repairer without informing me. Can they do this? surely they should call me and discuss it first , I was prepared to pay the extra between the quotes but was not given the choice. My car is currently at a repairer whom I don't know and have no idea about quality of work they will perform. I understand AAMI choose the repairer and this is stated in there policy, but surely they should have called me before authorising any work. I have put a hold on all work. Totally stressed any advise appreciated Cheers Lucifer