In the email as quoted before That was for tuning shops eyes only. This being said, all new tune sales from here on will need to be done on the X3 This email is 18 months old. we were told to sell only XCAL3 flash tuners. If your tuner has sold you a flash tuner and was not a XCAL3 you need to bring this up your tuner. There seem to be a few bad apples in the tuner industry that has burnt customers, lThis can not be controlled by SCT/Herrods so how is it there fault It is ILLEGAL to unlock a unit that hasn’t been as it is not the intended use of the product. In this case, the unit will remain, as it always should have, locked to the car that it is currently until it expires. This means that no boxes will be able to be reset! You can't put a tune in one car, have it unlocked and tune another! Doing so is ILLEGAL! Again another bad apple was doing the wrong thing and we all have to pay for it, Herrods,Tuners and you the customers have to suffer because of other peoples actions. Its been over 2 years since a new XCAL1 flash tuner has been sold in aust, As daniel said before the USA has stopped support of the XCAL1 that's 10 years old now a long time ago and if it was not Rob at Herrods the XCAL1 would have been turned off 18 Mths ago. So the people chasing cheap tunes have been caught out, once again you get what you pay for.....