Hi all, I have a late 09 fg xr6 turbo which was serviced by ford at 11,000km. I took it back to Bayford Coburg which is were I purchased the car for the 21,000km service which I thought went well until the car hit 31,000km. I had my local mechanic go over my car and the first thing he said was why is the oil so black and thick! Straight away I said to him let's dump that crap oil. Well this is were the crap started. The mechanic went to remove the sump plug and it was loose like a pro! When the oil was dumped, it looked like it wasn't changed for ages if at all. So we changed the oil filter and added 6.8l of magnetic 10w-40. Also we tightened so many bolts that he said did they anything in the service, also the air filter was so black that hasn't been changed since new, Also before the last service, I told ford that my brakes shudder and they said it's fine! I asked my local mechanic to check the rotors and the left front was stuffed! It needed to be machine four times until it was good! I took the car for a drive and guess what no shudder! Ford go on about they recommend the car should be serviced with them! They are a joke and there's no way my car is going back to ford for a service! Ford will only see my car warranty issues! Well that's my rant!