Had my Fg mkII for a week now and slowly working it out. Caller phone number does show on mine so not sure about that problem or screen blanking out prob???? Make sure on your ipod you select Ford Audio for bluetooth or Dock if its plugged in to the USB port. Also make sure for dock ipod volume is on minimum and bluetooth it's on maximum. I too had the same prob. Hope you've solved it by now. Any updates on the other two issues from Ford. Hope this helps. BTW made that sub polarity switch that guys here have been talking about and yes it did make a big difference.That's if you have premium sound installed. Cleaner sounding system, tighter bass, more bass. Best 10 mins I've spent in the boot!!!