zeus30167

Guys, I am the owner of the ute as described in the Fair Trading story above, the ute has been fixed and I have been told that because when I bought the ute it was not written on my invoice that the cover was not covered by a three warranty it is deemed to have the full three year warranty. This information was given to me by Fair Trading and they are willing to back me everytime the cover breaks, however because the cover has broken three times now they have said that next time I can complain that it is not of merchanable quality and Fair Trading will take the matter further on my behalf. Ford have been good since my complaint was made they have picked the vehicle up from me and given me a loan car. But I think the moral of the story is buyer beware ensure that everything is in writing and warranty is fully explained on all products fitted to the vehicle at time of purchase.

I bought a new FG ute with a hard cover from Winford Ford, the lock has failed twice and the bolts to the gas struts snapped, I spoke to EGR in QLD and they sent me new bolts and told me that when the covers are fitted by Ford they dont tap the thread properly and the bolts snap. Also becareful about buying these covers because Ford WILL NOT honour the warranty. You must take the cover back to the selling dealer for warranty work any other Ford dealer will not fix them. I bought my ute from a dealer two hours away and I have to travel back and forth to have it fixed each time.

I have a new FG XR6T Ute with 915k's on the clock, my whole rear axel has moved to the left, Ford has stated that it is within the specs but two independent suspension experts have disagreed. It has a noise in the rear as well but Ford has refused to budge, I dont load it with anything but Ford accused me of doing burnouts which is stupid cause the tyres are still brand new. I am taking my complaint to consumer affairs and the MTA, has anyone else had this problem with the rear axel?? Andrew

I just bought a new XR6 Turbo ute in nitro, they said delivery next Friday hope I am not being stuffed around