Well its spark plug and service time for my car so I went to Supercheap at Menai this morn. Picked up the parts that I was after but needed to talk to someone about the Plugs. I approach the counter and can clearly see that the plug stand is next to the counter. I ask " Im after some spark plugs." The person behind the counter who is now known as stupid bitch simply says "They're over there" pointing to the spark plug stand." I think ok yes I know that. I ask" Is there a booklet" She says "Yeah" I look in the book (bosch) and it doesnt have a listing. There are also other brands such as NGK and the like but there is no booklet for them I say "there is no listing" and stupid bitches body language says it all, making it look like a huge effort to move slighty over to the computer. So stupid bitch looks for a while and I have to point out the model of the car in the list. I get the jack of it cause she is clearly not interested "Dont worry about it" and pay for the parts I already had. Im only 24 and I used to be in the sales industry working for an electrical goods company. I would bend over backwards for my customers and if I couldnt find somthing I would call some one who knew. So I ask whats happened to good customer service. If anyone has similar stories post away